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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was given a price of $37 for parking and my card was charged $57.
First and foremost when ordering my ticket it said sec 103 row 2-8 and then when I get my ticket it says row 12…. What a freaking rip off I want my money back
Paid way too much for this parking but was forwarded the parking pass within 30 min.
It is very vague about how and when you will receive th tickets!
Good easy way to get the parking pass hopefully it works out when we get there
I didn't even want the tickets. I accidentally bought them and now I can't even get my money back
Bought tickets to park for a concert and thought Tikur my $65 but I had to pay 93 but somebody please reach out to me! *******@yahoo.com
Charged double what the tickets appeared to be selling for
Terrible. This was the worst ticket price I could have received. I am dissatisfied with the ads and would love a refund.
I tought I was on the legit ticketmaster website. It seems they pay google to appear first, they put ticketmaster as there title to fool people and pay more fees. Fees are insane and no refund. They tell me to sell them back but sure i'm not getting these fees back by selling them, they just get more fees again.
The tickets are 3 times de price of the real tickets. They even charged me in US when I bought tickets for a Montréal, Canada show. DO NOT BUY
I'm so pissed I thought I clicked on Ticketmaster but it was this damn site and I over paid for tickets by 350 dollars! It's my bad for being an idiot and not paying attention, but I'm still mad.
It's a very good app to get tickets and easy and simple to use
Fees are to high,better off buying tickets direct I was on hurry and did read all the fees before I realized I was getting riped off.
Used my phone. Got interrupted. Went back to site. 5 minutes later the same tickets were 5 dollars more PLUS 17.08 EACH ticket.
The surcharge for the ticket was almost half the price of the ticket. I won't be using your service anymore.
I wanted to buy online to expedite my parking for opening day. Online to find out the gate fee was half of what I paid online and without all the fees.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members