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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sneaking in a 30% fee on top of an top dollar ticket is outrageous
How can you justify a $70 per ticket fee for an online order.
This will be the last time I order ticket from your site
If I could return the tickets I would
I attempted to purchase two tickets to the sphere in Las Vegas for $137 each. My credit card showed that I was charged $371 and it was not listed when I hit the submit button. I called and was told that your systems are down and they can't cancel or refund my order at this time, the guy barely spoke English and told me that I needed to charge with my credit card company
Quick & easy! There was no problem finding tickets and getting what I wanted.
Too high for service fee!
Ticket master Fraudulent
I made a purchase for a parking space for an event, I hit the purchase button before I realized that I was to be charged $21 dollars of transaction and service fees for a $43 parking ticket. Of course I could have paid closer attention on the purchase screen, but I did not. I immediately started a customer chat to try to cancel the order while it was still pending, but the representative was slow to respond and continually kept citing policy, and eventually the purchase went through. I tried calling the help line and got the smae results.
It was very quick and easy to get tickets. I will return to this site
Worst customer service I've ever experienced, all answers were robotic. I was unwillingly charged for 3 tickets to park at an oracle park for the April 5 game. I did not select 3 tickets to park 1 vehicle, there was no indication at checkout I was purchasing 3 or a price total indicating the total amount so I bought 1 ticket and charged for 3! I called customer service only to receive robot response. On your confirmation email it says if there is any wrong with this transaction call immediately and that's what I did only to be told we take your that they can take no action because all sales are final. I'm usually ok with that if I'm being charged for what I wanted but I did not want 3 tickets nor did I choose 3 tickets let alone want to pay for 3 when I only needed 1.
That robbery I. My book and I want my money back!
I purchased a parking pass and then after my card was charged, there was an additional 40 dollars in fees added onto the total
Very easy to do my experience a lot of these websites ticket sales are too hard and too complicated.
Over $200 to park at the mariners game was too expensive but it was very close and easy to get in.
Website was fine, but the surcharges are outrageous!
Came back on my credit card in U.S. funds. That is ridiculous to send 4 kids to see wrestling. Will not be purchasing again.
I was sent to your site automatically by Ticketmaster and did not realize these were resale tickets more expensive! If I had known I would have not purchased.
Said they were $36 ended up charging me over $60. Definitely not what was advertised
The cost was 40 dollars service charge each ticket which was fine but after I paid there was another 60 dollars pre ticket will not use again
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

