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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,388 reviews

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Colorado
1 review
0 helpful votes
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Fine overall but high fees
April 13, 2024

Overall experience was fine but the price is nearly 1/3 taxes or fees or whatever. First and last time I will use a resale site.

Date of experience: April 2, 2024
South Carolina
1 review
0 helpful votes
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Absolutley insane I cannot easily get a verifiable and scannable ticket via email... every option tells me... download the app... download the app! Such garbage...what if i dont have a smartphone? What if I dont WANT A SMARTPHONE... I just want a scannable ticket via email that I can print out. Like what is wrong with yal I paid good money for my ticket.

Date of experience: April 2, 2024
Illinois
1 review
0 helpful votes
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Good vibes
April 13, 2024

Easy. Music made easy. Loved the show. Keep up the good work

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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Looks like I've been scammed.
April 13, 2024

Purchased 3 tickets shown at 155 each. I was charged $624.78. I requested a receipt with no reply.

Date of experience: April 2, 2024
Minnesota
1 review
0 helpful votes
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Over charged me
April 13, 2024

My tickets that I chose were originally supposed to be 115 each, I bought 2, Do the math and it comes to around 230, it told me the sales tax was 35 and some change but my total was 347?

Date of experience: April 2, 2024
Washington
1 review
0 helpful votes
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Watch out for the fees
April 13, 2024

Additional $30 in fees. I could have purchased alley parking for cheaper.

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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Rip off
April 13, 2024

This site charges 116 for one parking space in the mariners garage when you buy online….55 dollars to park on day of game at entrance…this place can eat a** do not use it…period

Date of experience: April 2, 2024
Colorado
1 review
0 helpful votes
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To expensive
April 13, 2024

Don't use this company please go to the official Disney website this company charges double for the tickets, plus a lot of hidden fees and

Date of experience: April 2, 2024
Canada
1 review
0 helpful votes
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I was supposed to pay 85 and I paid 119.00 without not reason, can anyone get in contact with me?

*******453

Date of experience: April 2, 2024
Canada
1 review
0 helpful votes
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Pro-activ customers service
April 13, 2024

Great experience, easy, fast in 2 times with them.

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Easy to buy.
April 13, 2024

Found the lot I wanted and was able to get it with little effort.

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Price is not shown accurately
April 13, 2024

Very suprised when 40.00 -2 tickets, suddenly became over 100.00!

Date of experience: April 2, 2024
New Jersey
1 review
0 helpful votes
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Scammed!
April 13, 2024

Terrible! I want a refund! Will spread the word on the terrible experience!

Date of experience: April 2, 2024
Missouri
1 review
0 helpful votes
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No tickets
April 13, 2024

Never received my tickets I bought online, not sure what to di

Date of experience: April 2, 2024
New Hampshire
2 reviews
4 helpful votes
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Outrageous 30% service fee!
April 12, 2024

Sneaking in a 30% fee on top of an top dollar ticket is outrageous
How can you justify a $70 per ticket fee for an online order.
This will be the last time I order ticket from your site
If I could return the tickets I would

Date of experience: April 2, 2024
Arizona
1 review
0 helpful votes
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Bait and switch
April 12, 2024

I attempted to purchase two tickets to the sphere in Las Vegas for $137 each. My credit card showed that I was charged $371 and it was not listed when I hit the submit button. I called and was told that your systems are down and they can't cancel or refund my order at this time, the guy barely spoke English and told me that I needed to charge with my credit card company

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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Easy Peasy
April 12, 2024

Quick & easy! There was no problem finding tickets and getting what I wanted.

Date of experience: April 2, 2024
District of Columbia
1 review
0 helpful votes
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Na
April 12, 2024

Najjajajajajajakajajajajjajaajjajajajajajajajajajajajajajajajajajajajaajjaajajajaj

Date of experience: April 2, 2024
Canada
1 review
0 helpful votes
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I am in canada and was charged in US dollars.
April 12, 2024
Updated review

Too high for service fee!
Ticket master Fraudulent

Date of experience: April 2, 2024

Too high for service fee!
April 9, 2024
Previous review

Too high for service fee!

Date of experience: March 30, 2024
Colorado
1 review
0 helpful votes
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Never use this seller
April 12, 2024

I made a purchase for a parking space for an event, I hit the purchase button before I realized that I was to be charged $21 dollars of transaction and service fees for a $43 parking ticket. Of course I could have paid closer attention on the purchase screen, but I did not. I immediately started a customer chat to try to cancel the order while it was still pending, but the representative was slow to respond and continually kept citing policy, and eventually the purchase went through. I tried calling the help line and got the smae results.

Date of experience: April 2, 2024