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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had no idea I was on this 3rd party website. I googled live nation and did not notice I wasn't on that site. When I selected the tickets it gave me a "total" bit when I purchased that "total" was per ticket - not the total purchase price. I needed up paying more than triple what the tickets would have been on Ticketmaster/live nation. I am disputing the charge as this was fraud.
When purchasing tickets, I'd like to see all of the choices and where to sit. I found it difficult to use that function. When I selected a section, it kept showing me other section ticket choices
I ordered the tickets in April and I'm not getting them electronically until 2 days before the event. Shouldn't it be immediate like others?
Not satisfied!But U charged huge fees!Wasted too much time to get ticket which I already bought
I've paid. I should get my tickets now. It says that they will not come until the day before the concert.
Price of ticket was posted and nowhere did it say anything about fees or delivery charges! I contacted Customer Service and she told me that "I don't believe you" multiple times!
I discontinued the call.
Did not disclose fees in the prices until after you checkout. Fees were almost as much as the tickets. Tried to get a refund within 10 minutes of purchase (due to high fees) and would not provide any refund.
The price for the parking ticket was $42. I needed up
Paying $65 With all the fees and transfer fees. It's ridiculous.
I kept requesting codes, would get a code, would enter it, and it would be invalid. It took the better part of an evening to finally get the tickets ordered
Have no gotten what I order no response to email,?
They deceive you by hijacking http :// & posing as StubHub. Only thing they sell is a promise of hope.
Tried to buy a parking ticket right before the game. Took 20 minutes for the email to arrive. Then required me to download and app and set up an account to access the ticket. Couldn't get the account set up, trouble with the password. Tried to access chat support and just got a lot of pre-loaded platitudes. Never accessed the ticket. Unable to get a refund or credit.
The subtotal was either not provided, or not clearly visible, prior to submitting the order. I would not have proceeded had I know about the hefty service charge. Later discovered the ticket prices were double the price offered by the venue as well. Better off buying directly from the venue.
Marking ur tickets up 3 times what you can get from the improv website is absurd. The, use the profits to pay Google to show up first in the search... real nice.
I am a 75 year old man not at all that computor savy to try to print out tickets took me over 40 min other web sight that i buy tickets was much easer it should not be that hard. It would help if you could make it easier.
I thought I was paying a certain price for my tickets and way more came out of my account. Much more than I would have paid considering I am upper bowl and nose bleed.
Beside the fact I don't have my tickets yet, I pay more for the same tickets somewhere else.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

