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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,341 reviews

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Canada
1 review
0 helpful votes
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Scammers
April 15, 2024

Total rip off do not trust these thieves they steal your money and tripe the price of the regular ticket price

Date of experience: April 4, 2024
Canada
1 review
0 helpful votes
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1,2,3 tickets are now with me 😁
April 15, 2024

Quick and painless….the steps were easy to follow to get the tickets. Being non- techy the process was easy.

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
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Do not use this service. Deceptive business practices‼

Date of experience: April 4, 2024
Nevada
1 review
0 helpful votes
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I received a mail saying Inwas going to get 10% off. Total balance was different from why I was charged.

Date of experience: April 4, 2024
Illinois
1 review
0 helpful votes
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You're a scammer. Never will I use this site again

Date of experience: April 4, 2024
Washington
1 review
0 helpful votes
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MAJOR RIP OFF
April 14, 2024

Went to the website for parking for a Mariners baseball game. The website said $36 for the ticket & that there were only 1-2 tickets available left. So I clicked on it to purchase & then an additional $11 fee & $8 fee were added totaling to $55! When I pull into the building the price to pay at the gate was $15! AND the building was half full PLENTY of parking there. PLUS I doubt that if the building had been full, I'd be let in...

Date of experience: April 4, 2024
Illinois
1 review
0 helpful votes
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Looked for Parking
April 14, 2024

I got a spot that the closest spot was 1/2 mile away and after fees was twice the price

Date of experience: April 4, 2024
Colorado
1 review
0 helpful votes
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Parking website
April 14, 2024

I accidentally ordered two parking tickets as the website wasn't clear as I had myself and one other person in the car. I have tried to get a refund for the second parking ticket but to no avail as it was not scanned and we only had one car. The process was not great

Date of experience: April 4, 2024
Canada
1 review
0 helpful votes
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AwesomeGreat to do
April 14, 2024

Awesome
Great to do it. Except is there a handlers fee

Date of experience: April 4, 2024
New York
1 review
0 helpful votes
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Wrong price
April 14, 2024

It said it was 18$ for the parking pass. Then the receipt says it was 15$. Then my bank account was charged for 31$?

Date of experience: April 4, 2024
Canada
1 review
0 helpful votes
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I purchased the tickets and tried to review the order, but it would not open so I was scared that it was a scam site. I contacted customer service and was on a chat with Jerome, and he explained everything and put my mind at ease and I have already received the tickets in my email. Thank you so much.

Date of experience: April 4, 2024
Canada
1 review
0 helpful votes
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Beres H tickects
April 14, 2024

It was easy to purchase the tickets that I wanted.

Date of experience: April 4, 2024
New York
1 review
0 helpful votes
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Much too expensive!
April 14, 2024

I bought tickets to see a concert. I was new to this and picked one of the first websites after my search…. I bought the tickets, that was easy enough. However, I saw the same seats for almost half price on the site where my tickets were delivered. I'm sorry, but I feel like I was ripped off. That I would have paid more is one thing, but almost double?!? No surprise that all sales are final. Well… live and learn!

Date of experience: April 4, 2024
Georgia
1 review
0 helpful votes
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Obtain tickets
April 14, 2024

I purchased parking pass for Braves game which included a significant fee for using your service. I have tried to get the tickets to my phone unsuccessfully. Have tired to call for assistance in this activity. First number passed me along to another number as they could not help me. The next number has call overload and does not seem to be answering the phone.

Date of experience: April 4, 2024
South Carolina
1 review
0 helpful votes
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Did not receive my full order
April 14, 2024

Thought I was getting two final four tickets and all I got was two Monday Night tickets not for the full event maybe something went wrong. I feel cheated

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
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A little shady
April 14, 2024

The screen said $87.00 x2 right before I paid, then when I entered in my information, the price went up to $259.05. All sales are final so no going back after the fact. Could've bought these ticket for MUCH lower anywhere else, but didn't realize the full price until afterwards. Seems dishonest.

Date of experience: April 4, 2024
Canada
1 review
0 helpful votes
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SCAM. They even charge a delivery fee for an electronic ticket that never shows up.

Date of experience: April 4, 2024
Maine
1 review
0 helpful votes
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Heart concert
April 14, 2024

I am still waiting to here if they have my new mobile number so I can receive my tickets

Date of experience: April 4, 2024
Louisiana
1 review
0 helpful votes
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Misleading! Scam!
April 14, 2024
Updated review

I was mislead on the price of the tickets by close to $1,000. I was uniformed about the price raising from the price shown on the website. I've now disputed the amount with my credit card company. The his concert is months away and I've not attempted to get the tickets. I actually work at the venue where the concert will be held. I can purchase the tickets at a normal price directly from the casino.

Date of experience: April 4, 2024

I just need to figure out how to receive my tickets
April 10, 2024
Previous review

I just need to figure out how to receive my tickets

Date of experience: March 30, 2024
Canada
1 review
0 helpful votes
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Snoop Dogg
April 14, 2024

First time using your service, see how this goes and was fast and easy to get my tickets

Date of experience: April 4, 2024