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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,364 reviews

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California
1 review
0 helpful votes
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Bait and Switch!
April 15, 2024

The price for the parking was $58 and I was billed $84.50!

Date of experience: April 5, 2024
Arizona
3 reviews
0 helpful votes
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Gtossly overcharged!
April 15, 2024

Ordered 2 tickets that were sold as $113 tickets
I received 2, $43 tickets, and my credit card was charged $307
This company is a rip off! Do not order tickets for anything from them.

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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Process easy and clear, but why charge in US $. This makes me think I have been fleeced. A show in a canadian theater (1 mile from my house!), canadian artist, prurchased by a canadian resident. Yet the billing is in USD.

Date of experience: April 5, 2024
Louisiana
1 review
0 helpful votes
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Accident
April 15, 2024

I accendently ordered tixs from your site thinking I was buying tixs from ASX. I paid a fortune for the $#*!tyist tixs in arena I hate your policy of no refund for any kind of reason.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Easy to Use
April 5, 2024
Updated review

The service was easy to use and provided two of my three parking tickets immediately. I was concerned about the one for the tenth, but it arrived a few days later.

Date of experience: April 5, 2024

Seems OK...
April 11, 2024
Previous review

Seems OK...We'll see.

Date of experience: April 1, 2024
Georgia
1 review
0 helpful votes
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Terrible Experience
April 15, 2024

My order was canceled with no reason given. I ordered a second time and the order was canceled again, again with no reason given.

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Watch out for fees
April 15, 2024

There is very little indication as to where the parking tickets I purchased were located within distance to the actual event. They also didn't say that they were going to be additional fees until you checked out.

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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Snoop Dogg tickets
April 15, 2024

It was quick and easy to check out. Wish they would have been listed in Canadian dollars though.

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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I bought a ticket and it wasn't guaranteed. So basically i pay full price for a ticket from a seller who won't even guarantee the ticket until 2 months later before the event is about to start. Then i will be forces to apply for a refund off this sketchy site or call my credit card company for a fraud transaction. Do NOT use this service

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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Scamm
April 15, 2024
Updated review

No ticket delivery after my purchase that a scam i'm disappointed

Date of experience: April 5, 2024

Bjsuperballl
April 15, 2024
Previous review

Bjsuperballl

Date of experience: April 5, 2024
DO
1 review
0 helpful votes
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Not much Information
April 15, 2024

I did not receive an invoice or confirmation, I find that a shame and suspicious

Date of experience: April 5, 2024
Florida
1 review
0 helpful votes
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As I tried to find tickets through AXS for the show 10/6/24 at Keswick Theater, your web site took over and I was overcharged!

Date of experience: April 5, 2024
Indiana
1 review
0 helpful votes
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Wrong parking lot
April 15, 2024

I ordered parking pass for Lucas Oil South Lot and when I received the e-ticket it was for the market street garage several blocks away from the venue.
Just wasted $100

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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After choosing a section F and confirmation of the information on payment, I received an email confirmation giving me instead of Row G.
Called right away to raised the issue. I was told they can never change any information.

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Concert tickets
April 15, 2024

It was horrible. I purchased $251 tickets for 3 at the end once submitted my order and the credit card was charged $1007 instead of $753 and I was not able to cancel or talk to anyone. Throughout the shopping process and it did not even give me total or explanation or breakdown of the total. It was not clear at all. I am very upset

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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Misleading, no cancellation, not clearly labeled as USD pricing. I'll never use this service again. Probably screwed me for 1600 dollars. Mislabelled dates for games that didn't even have formal dates yet. Very unhappy with this business.

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
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Scam
April 15, 2024

This is a scam and charged significantly more than the actual price of the tickets. I tried to cancel but cannot.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Purchasing tickets
April 15, 2024

Tickets on sale made it very easy to purchase the tickets I wanted

Date of experience: April 5, 2024
Maryland
1 review
0 helpful votes
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Paying full amount
April 15, 2024
Updated review

My mom helped me buy the Chris Brown tickets for Vegas and we selected for the pay every two weeks payment option, yet they still took the full amount right then and there. I'm confused how that happened when we both looked and saw we selected for the "pay biweekly" option.

Date of experience: April 5, 2024

Ease of use
April 15, 2024
Previous review

Ease of use.

Date of experience: April 5, 2024
Kentucky
1 review
0 helpful votes
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Prices Are Amazing
April 15, 2024

The prices are so amazing and very affordable. Was looking for a cheap outing with my children and this site made it possible, thanks to this company and its pricing.

Date of experience: April 5, 2024