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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Charged i US dollars for a Canadian event. Horrible service! Very dissatisfied. Want a refund!
Hidden fees over priced. I got same parking through another site for $40 this site charged me almost $90
Easy to use, quick response and my tickets for the event is on my phone. Too easy!
I purchased tickets for the wrong parking garage and was told there is no way to cancel or refund the ticket. I was charged $39 over what we paid at the gate of another garage connected to rocket mortgage.
They stole 62 dollars from me, they never sent me my ticket
I still have not received my tickets for this event that has already been paid for
The ticket price was listed at $84. No total price at checkout until payment was made. Hiding your fees until after purchase is more than deceitful and is tantamount to scamming your customers. I'm currently working through channels to reverse the purchase. $#*! you!
No information on handicapped accessibility
No venue contact information available
I expect to pay the price listed per ticket, and NOT get hit with various service/handling fees on the back end. Almost $80 added to the cost of already expensive tickets.
Never again.
Pricy tickets having to wait on tickets takes too long to have to go to a link and go to a site, just email them to me.
I wanted to get tickets for my husbands birthday. The tickets were a great price, and it was fast and easy.
Thank you
I havent received my tickets and I had gotten an email that I should have already received them. I dont know who to contact to ask about them.
I choose a 136usd product but the final price was around 50usd MORE than that and I still don't know why!
After trying to buy tickets couldn`t pick seat numbers.Paying for them is US dollars
Not canadian which costs more didnt know that till it was charged to card.
Phoned tried to cancel can`t they said. So payed more than buying in Vancouver
Won`t be buying from this place ever again No way to run a company
I was expecting to select my seats on a seating map
The amount was is us dollars and i expected the amount to be canadian dollars. It ended up beeing way too expensive for a concert...i contacted the customer service to ask for a refund and they basically told me its not possible even if the concert was a few months away
No seat map was available so I have no idea where my seats are. Also, the tickets were in U.S. dollars and this wasn't clear at all. I'm in Canada. Tickets should be in our currency. Overall the info was misleading and incomplete.
Didn't realize I wasn't on the official ticket site - my fault - wasn't clear I was making a bulk purchase, so got 6 tickets instead of 1 - again my fault, but I feel as though it was never clear I was on a reseller site or I was making a bulk purchase until I was billed (and it was non-refundable). I'm no noob or boomer who doesn't know how to use interweb shopping sites, so let my expensive lesson be a warning to you.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

