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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This website is a trap, you realize the "pre-sale" price is double the actual price...stay away. No customer service and no accountability. STAY AWAY.
It was quick and easy, very user friendly and I appreciate that! Keep up the good work!
I believe I was misled in purchasing tickets. My invoice says one amount while my credit card has a larger amount. Do I even have legimitate tickrts.
The people that run this organization are experts in making it look like they are the venue or associated with it. They don't make it evident that they are pricing their tickets in $US, are resellers and your tickets won't be available until a few days before the performance. This is only evident in the obscure print on their website that's out of plain view. They got me but never again. Don't bother with these people.
Placed the order. Order confirmed over 200 days in advance and you will send me the tickets no later than 2 days before the event! Seems sketchie. Please advise
I am in canada but am only being shown US ticket prices. I searched ticket master canada and didn't notice being directed to you instead.
My bad and won't happen again!
Found the venue I wanted to attend and easily scrolled through the seating options to find an excellent section at the price I was comfortable spending. However, I was quite surprised at the amount of fees added to the original quoted price that I wasn't made aware of until after purchasing. Should show price plus fees before hitting the purchase button.
Easy and quick but thought it was Canadian dollars
The ticket was supposed to be $55 but the system changed it to $80+ and I was unable to reject price. I was unable to enter the parking garage and had to purchase an additional ticket from the garage attendant. I immediately called customer service but my request for a refund was rejected.
Why can't we just buy tickets from the venue without huge fees. Ridiculous! Won't do it again!
I purchased tickets. They give you a certain amount of time. I was coordinating with a friend so hurried my purchase. After I did it, I realized that in addition to crazy prices(which I knew about) they charges OVER $50 PER TiCKET in fees!
Would like to cancel the tickets. My granddaughter ordered them for me and she did not know that.
Very easy and fast. Price is good, but It will be nice to have a chance to choose our currency (CAN)
I was not satisfied with the purchase of 2 tickets for Frankie Beverly and Maze My first time dealing with you'll I made a mistake ordering to fast and you're policy say no Refunds.
An abysmal experience with repeated answers, none of which answered what i was actually asking.
I was not planning to get insurance but I realized there is an extra charge for insurance.
Didn't get my tickets when told i was going to receive them
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

