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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought 4 tickets for an event listed as April 12th. Confirmation email says April 12th. Tickets arrived for Sept 5th. Apparently the event was rescheduled and the listing was incorrect. All sales final. Extremely unhappy
When we got to the parking lot, it cost $10! What a scam!
I would like to be able to see a seating chart before and after purchase. I would like to be able to see available seats on the chart so I can be comfortable with my seating choices.
It was easy. I hope I get my tickets in the same order.
Transaction went through with no problems. Very straightforward, painless.
Excellent customer supply and easy to handle the online portal
Even though we got or tickets we were not happy about the service charge price
Hate using ticketmaster! Tickets to local shows should be sold through the concert venue!
A 26 dollar ticket became a charge of 42 dollars with no warning or explanation.
Seemed ridiculous!
Site is very helpful. To the point,and choices are very clear. Easy to access.
I purchased this ticket because the value of 175 dollars, the final price, appeared on the page, and when I received the proof of purchase a totally different value appeared! Almost 240 dollars! It seems totally misleading to me that a ticket value appears and upon receiving the receipt it is very different from what they show on the page, very disappointed. I need and demand cancellation and full refund of the money.
This website is a trap, you realize the "pre-sale" price is double the actual price...stay away. No customer service and no accountability. STAY AWAY.
It was quick and easy, very user friendly and I appreciate that! Keep up the good work!
I believe I was misled in purchasing tickets. My invoice says one amount while my credit card has a larger amount. Do I even have legimitate tickrts.
The people that run this organization are experts in making it look like they are the venue or associated with it. They don't make it evident that they are pricing their tickets in $US, are resellers and your tickets won't be available until a few days before the performance. This is only evident in the obscure print on their website that's out of plain view. They got me but never again. Don't bother with these people.
Placed the order. Order confirmed over 200 days in advance and you will send me the tickets no later than 2 days before the event! Seems sketchie. Please advise
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members