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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The price of the advertise parking spot was $38. After completing the transaction, the total cost was $71.22. Cost to park in a garage next door to lot (sharing the same wall wall to separate the two garages), was $10.:-(
No exchanges & no refunds even when you buy the purchase protection program!
Wasn't as described, was fist site that came up. This is all in us funds which was not shown on site
You don't see the $22 fee until check out.
A $18 parking pass costs $69 here.
I cannot believe I paid $50 a ticket PLUS fees for tickets that are being sold brand new for $20! I understand it is *******% my fault but the fact it came to $203 instead of $103 on Ticketmaster. You should be ashamed.
Thought I was purchasing vip premium tickets due to the price. Couldn't even even scroll to the bottom to see it on the site, however they were all VIP tickets. They did not give you Any kind of details on the price you were paying until you paid. Then you find out they charged an extra $300 on top when I received email. They have seven different rows of tickets on their site. From $120-$250 that were VIP, did not realize they were all the same tickets, some sellers were just charging ridiculous prices! So I literally paid $730 for $200 tickets! Stupid Decision on my part as I usually go to Ticketmaster and will continue to do so in the future! Run Away from TicketsOnSale! Rip off!
Did not see until last minute that the price was in USD, after I had hit complete. Could not change anything after that. Felt this is dishonest. Why are tickets for a Canadian show in USD?
Unsatisfied. I paid far more for my tickets compared to my friend who purchased from another site (same seating section)
Ordered tickets for parking morning of event. They sent emails confirming my order but no email for me to access my tickets. No live chat either when I attempted to find out where tickets are.
I did not use the pass it was not delivered on time. It was delivered after 6pm.
I have 10 emails from regarding the same thing. Too confusing.
Ticket said $26. After paying g for it receipt said $42+. Ridiculous. I would not have paid that if I knew.
Tickets cost $75 more with fees than advertised-
There was not notice of this until purchase was completed- I'd like a refund and not use these tickets
The amount from the order is not the same amount charged on my card. Looks very dishonest.
Paid 50 dollars more than the advertised price. Was told they couldn't cancel the tickets and refund me my money
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

