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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had a hard filling out the form.,and I was not aware of the new way of getting tickets I was hoping to get a physical ticket in the mail instead I got one you have to load on a phone.I bought the tickets for my sister in law who does not have a computer now I have to figure out how to give the tickets to her.
I was actually nervous, this site was very simple to use. I thought maybe I messed up! Lol
Very easy. But I wasn't pleased with the final total being $40 more than what I initially thought the ticket would cost.
I the ticket said it was 108$ then we were charged 402 $ we did not agree to this price! Please help us get our money back!
Website is completely misleading. All is US funds and not clearly stated until you check out.
When you are spending so much money to go to an event you want to know the exact seat, not just the row and section number. I am sure the TicketsOn Sale system is capable of providing the information. They are just doing it for commercial purposes which is why you are not my first choice.
Quick and easy. Didn't like all the extra charges and fees. 29 dollar tickets turned out to be close to $90 after all was said and done. The way of the world, everyone wants to get paid.
Email was send within seconds of purchase. Then our tickets transferred within days. The only thing was that we could not choose our actual seats. We can choose the row and section but not what seat we want. Other than that, very excellent service. 5 Stars!
I'm not sure that being told that I'll be emailed my tickets up to two days before a concert that is five months away is a good business plan.
84$ tickets for 127$. Deceptive prices is terrible business. Should be zero stars
Very quick and easy transaction process! The process was seamless and very fast. I was able to navigate and get my tickets in less than 5 minutes.
Unaware transaction was in U.S. funds, tried to cancel within a minute and was rejected
You never answered my questions it was terrible you just kept passing the buck you got it
It didn't let me pick my seats. Found I also get charge for the insurance that you obviously don't explain how it works until after I made the purchase.
Ticketmaster was the site i was on. I used my phone, which I normally don't do because all the information about sites isn't always showing. It was not shown that this was TicketsOnSale and not Ticketmaster...
The price of the advertise parking spot was $38. After completing the transaction, the total cost was $71.22. Cost to park in a garage next door to lot (sharing the same wall wall to separate the two garages), was $10.:-(
No exchanges & no refunds even when you buy the purchase protection program!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

