TicketsOnSaleReviews 46,671

Came on here looking for tickets, was extremely straight forward and easy

The price was great and the process was very easy.I received my tickets right away.

Great, easy peasy, and wonderful! My 15 year old son and I biked downtown and on a whim bought a couple of cheap seats to the game tonight. In seconds we were walking into Roger's Center. Didn't even need my wallet (good since I left if at home). Couldn't be a more perfect experience.

They were supposed to charged me $32 but they charged me $51.68 on my card

I typed "ticketmaster.com" into the search/url field of Google Chrome, expecting to be taken to ticketmaster.com, but because of how google now works, the first like was an ad for a competitor. Not just a competitor, but a resale site that bought tickets for me at 50% markup. I was in a rush to get tickets for my kid to a concert they really wanted to see, so I didn't pay close enough attention to the fact that I wasn't on Ticketmaster.com. What is the value is a resale site when tickets were still available on ticketmaster? I'd love to support buying tickets from someone else, but to have to pay a markup because of a sneaky company taking advantage of Google's slimy ad-placement tactics and STILL have to feed into the ticketmaster monopoly is extra infuriating.

I disappointed with the cost of the general admission on the lawn when i have friends going to the same concert and same general admission on the lawn and paid less and even bought a few days after i did.

I want a refund bait and switch tactics at best. Google searched the local website for tickets this third party led me to believe I was buying from them. Basically dishonest practices stole 25 bucks from me

The service fees were not listed anywhere prior to me Providing my credit card number. Which brought the tickets up Roughly $80.

I initially would have given a 10 out of 10 for the experience. What we thought was strange that the tickets needed to be printed to gain access to the performance. Okay... we got them printed. However, when we arrived at the show the bar codes could not be scanned and we had to go to the box office and wait in a lengthy line. The woman at customer service, Jamie, was most helpful and explained that we did not purchase tickets from ticketmaster but from a re-seller for a jacked-up price. Actual tickets were printed. When we returned to the show doors, one of our tickets still would not give us access and security had to get involved. Finally we both were allowed in and enjoyed an amazing show.

Comprei os ingressos para o show da Mariah Carey pelo site do ticketmaster que me remeteu para o site do Ticketsonsale. Tive que cancelar a minha ida ao show e não consegui revender mwu ingresso nem no site da Ticketmaster nem no Site do Ticketsonsale. Perdi cerca de $450 dolares. Muito decepcionado com a falta de orientação no site, no chat e no app. Tive um enorme prejuizo

I paid $78 for a row parking spot. The app said it was a $49 spot.
Parking attendants had no idea what Row Parking was and sent me on my way.

I detested paying the mystery fee. I will not do it again.

I accidentally purchased six tickets and called a few minutes later, but the guy I spoke with was not helpful at all. I requested to speak to a supervisor, but he keeps telling me that he is the highest person that I can talk to.

The "protect my tickets" option is a big scam, 100% refund does not apply...I paid extra for it but then was told sales were final.
Could not get a refund after seeing a 200$ difference on my credit card statement cause of currency difference.

The on-line site was easy to access and use. I found four seats together in a good location in the venue. I received the e-tickets soon after I purchased them.

Not clear about tickets being resale or pricing. Presented as $139 per ticket - purchased 2 tickets. Called - tickets were $225 per ticket with additional charge of $104.88 service fees- total $604.88

I bought tickets for a hockey game. On game day I was worried because I hadn't received the tickets with 4 hours before game time. Online chat said it would be fine. Called with 1 hour before game time, still just kept saying they had dealt with this seller and I would get tickets. Advised that I should go to the arena to wait for my ticket email arrival. Tickets never arrived before game time. 2 mins after game time I called again. Put on hold, while on hold I received an Order Cancelled email, then the agent came back and told the same. Again, terrible service. Kept making assurances that were out of their control. Would not recommend at all.

As soon I give my card info, they start fraud my card, I have to canceled it and start a bank replacement card, please don't give any card info to this company! They going to still your money

Was never given an option to confirm amount before purchasing and got charged for 7 tickets instead of 1. Of course they will not admit it and not refund it. Terrible scammers!

Never used Tickets on Sale before. I found it difficult to find rows and individual seats to choose from, only was able to pick a section. Made monetary transaction then made discovery that tickets would not be sent until day before game and I will now have to open an account to get the tickets by an app. Being 72 yrs old this is not how I wish to get tickets. I want to pay and get tickets directly through the mail and be done with it as an option. Not a great way to conduct business.