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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
3 times the price of what a ticket should of cost plus a 40$ fee
Returned one ticket but didn't get refund, will never order from them again and more expensive than another website found later
Your prices are too high, and I had a great deal of trouble getting the tickets.
I was unable to download ticket to my wallet.
Very annoyed.
I was tricked to think I am buying directly from the merchant through tickets in sale, didn't think I am buying resale ticket 4 times more expensive than what I could buy directly from merchant. I immediately called and tried to cancel but I was told that there was a no cancellation clause somewhere in terms and conditions. What a scam!
I overpayed for 2 tickets and did not receive any plus I am very disappointed that I was charged in American funds. I really wish that I did my research on this company as there are numerous posts with the same story. I tried canceling the tickets for a refund and they refused to pay me back. SO DISAPPOINTED!
Easy to use tickets were available within 20 minutes. Clear and smooth transaction
I stupidly put the wrong email when buying tickets online gave a quick 10 minute call and the email was fixed and tickets were redirected to the correct email thank you for the amazing call center staff
Service "guarantee" only guarantees that someone will sell you something. Customer service is non-committal. Website is awful. I clicked on an area to purchase. Several areas lit up so I clicked again, and the site arbitrarily chose the other selection. I didnt' notice until my transaction was complete and pass delivered. Then...no recourse. And was overcharged...over $50 for a $15 pass. Ridiculous.
More layers to the transaction than expected. Getting emails but not getting the ticket on my phone is worrisome, and it takes time to monitor this. Not a "comfortable" experience.
Horrible. Got standing room only. Didn't know it.^%$&^%$&^%$&^%$&^$&^$&^%$
Uncharged parking ticket and outrageous other fees
A ticket agent took American Money for 2 tickets! That was not Ticketmaster!
I just ordered tickets through this site as I thought I was on the artist's page, I ended up paying more than double the price I should have. Total scam...when I realized a moment later I had made an error I immediately tried to cancel my order...but guess what? All sales are final. They know they are such scammers they wouldn't possibly allow you to change your mind...60 seconds later. You should be ashamed of yourself I hope you enjoy your ill gotten money you RIPOFF artists.
Ticket prices were really great, then the total went up another $30 for the service fees. I think that is a little ridiculous.
So far things went well, just a bit of an enigma and mystery to begin with. I was just hoping after the payment that I didn't just throw away my money.
The tickets finally came and I got them in the ticket master app.
All good.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

