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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's 200 dollars more than it said tickets cost
I actually don't want them and couldn't figure out how to cancel
First and last time using this platform to purchase tickets! I received an email stating the tickets had been transferred and a follow up email would give me guidance on how to download the tickets to my phone. I never received the tickets, nor a follow-on email providing guidance on how to downlod the app or tickets to my phone.
It was very easy to find my tickets and to buy them, also I feel it's safe
Charging $21 in fees is pretty ridiculous. I was particularly upset about the $7.50 charge because I would be using my smartphone. I had no choice about that. They would not accept paper tickets
The ticket had the incorrect address. When we got to the stadium we drove around trying to find the correct lot. Almost made us late.
Seller didn't send the tickets, today is the day of the event and the seller never sent our tickets
Very easy, fast and efficient way to purchase tickets. Great service
Didnt get my tickets after it took me forever to find seats a book I book for me and my husband an it's on list for Cancellation? Like ridiculous an waste my time trying to book
I canceled the ticket and I contact the rep that said please cancel it and I don't need it no more I paid also $35 for cancellation for any reason and they still charge me
Very easy to find tickets that I wanted but there is no transparency of the fees until you put the payment through. The fees are are outrageous per ticket.
Great 😊 thanks taking my mom cant wait to go going to be a blast!
It easy and very good to manage a although this is my first time I already love it
Easy to use web page. Would like to be able to see location of seats though.
Purchasing my tickets were easy. I was able to my tickets in a timely manner.
Pain in the $#*!. Trying to get seats is ridiculous. A mark up $110 mark up.Give me a break. I still don't even know the seat numbers. They don't even show me even though I paid.
When buying tickets, there was no breakdown anywhere that showed what fees were being charged. I assume some are from the venue, and some from this site, but they were an astronomical amount, and not disclosed in any way. It was too streamlined for once.
Good service, Tickets were very easy to order no problems at all great service
Purchased tickets to Savannah banana at a reasonable price
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

