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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,360 reviews

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Puerto Rico
1 review
0 helpful votes
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Hi
August 11, 2025

I can't find the email received from you we paid $639 for Marco Antonio SolĂ­s concert so no se como imprimir los boletos gx

Date of experience: August 6, 2025
Texas
1 review
0 helpful votes
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Lenny Review
August 11, 2025

Quick and easy! Getting started to the end it was easy to go through. Thank you.

Date of experience: August 4, 2025
California
1 review
0 helpful votes
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Easy Ticket Purchase
August 11, 2025

Quick and reliable ticket purchase. Easy to download tickets to your phone.

Date of experience: July 30, 2025
Canada
1 review
0 helpful votes
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Expensive
August 11, 2025

Didn't realize it was in us funds. Didn't like not being able to pick seats

Date of experience: August 7, 2025
New Jersey
1 review
0 helpful votes
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Unclear and Unsure
August 11, 2025

I received a confirmation email but no tickets…hoping this site is legitimate

Date of experience: August 1, 2025
Canada
1 review
0 helpful votes
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Review
August 11, 2025

Hope this is not a scam. Will see if tickets get delivered when they say they do.

Date of experience: August 1, 2025
Ohio
1 review
0 helpful votes
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Good Job
August 11, 2025

I got my ticket confirmation. Still waiting to get my tickets for Sept 25th but that's expected.

Date of experience: August 1, 2025
North Carolina
1 review
0 helpful votes
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Overpriced
August 11, 2025

We were trying do something different so we went to a baseball game. I paid $65 for an $11 ticket. Not cool. I didn't know the face value until I printed it and saw I paid for 1/2 of someone's season tickets with the purchase of 1 ticket to 1 game for single A baseball. That is deceptive and greedy! The face value should be disclosed in an obvious way so people know if they're getting ripped off!

Date of experience: July 25, 2025
Australia
1 review
0 helpful votes
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Great
August 11, 2025

Easy and straightforward, I would happily use again in the future.

Date of experience: August 7, 2025
Virginia
1 review
0 helpful votes
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Misleading
August 11, 2025

I did not know I would not get my tickets right away. I also couldn't pick my seat. Never will use again.

Date of experience: August 4, 2025
Canada
1 review
0 helpful votes
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I usually book directly with Ticketmaster, and in accidentally booking here I've a number of unknowns.

Date of experience: July 24, 2025

So far, so good...
August 3, 2025
Previous review

So far, so good...

Date of experience: July 24, 2025
Canada
1 review
0 helpful votes
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Good work
August 11, 2025

It would be better if I can have a discount since I take all my tickets whit you guys thank you

Date of experience: August 1, 2025
Canada
1 review
0 helpful votes
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Great!
August 11, 2025

Great experience and service! However would be even greater if I could add my tickets to Apple Wallet!

Date of experience: July 31, 2025
Iowa
1 review
0 helpful votes
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Good
August 11, 2025

Good options, and easy to find seats. Communication so far has been nice.

Date of experience: August 7, 2025
Georgia
1 review
0 helpful votes
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Easy navigate
August 11, 2025

Very easy to navigate and the purchase process is easy!

Date of experience: August 6, 2025
Alabama
1 review
0 helpful votes
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Adequa
August 11, 2025

Tickets received as expected. Email confirmation received. No issues to date

Date of experience: July 31, 2025
Alabama
1 review
0 helpful votes
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Tickets
August 11, 2025

It was an easy experience until this stupid survey. This is unnecessary to have to type a paragraph. The star rating should have been enough.

Date of experience: August 3, 2025
Nevada
1 review
0 helpful votes
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Waa very easy to use
August 10, 2025

Went on line to purchase tickets. Found the web site to easy to use. Got good communication and confirmation.

Date of experience: August 3, 2025
Canada
1 review
0 helpful votes
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To hard to get tickets
August 10, 2025

The tickets should be mailed to you iam an older man and hadn't get someone to do everything for new

Date of experience: August 6, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use.
August 10, 2025

Everything went smoothly. Was able to follow in instructions with ease.

Date of experience: August 4, 2025