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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The seating chart was descriptive. Not a fan of convenience charges of additional $30 per ticket though
Buyer beware- they up charge immensely for ticket prices, check the original venue!
Your extra fees DOUBLED the price and was NOT disclosed prior to purchase. I will not use your site ever again
They give you a count down, make you feel like tickets are selling fast and don't miss out before you can read what you are actually buying. Countdown keeps appearing on screen. I had no idea this was a resale site.
I need to change my shipping address pretty please
2/10. Just wanted to order tickets. Had to download apps and sign up to this and that. Paid for the tickets and still haven't received them.
It was easy to use and much quicker than competitive sites. Really nice experience. Great experience with TICKETSONSALE. It was actually refreshing and was pleasantly surprised it was so easy to use. I had never used it before and they walked you through every step of the way to get what you needed accomplished
Okay buying tickets thanks and have a good day don't know why it's so high tho
Bought a parking pass online. The parking pass was $71 with fees. Got to the parking lot and could have paid $30 for the same lot. I feel cheated.
Less than 24 hours of ordering tickets, they will not cancel or refund my money, total rip off!
I did not receive the parking ticket I bought. I purchased right before the event and never got it.
I purchased tickets through this site.
I learned that they would not accepted at the performance so I had to purchase another ticket through the official site.
Total waste of money.
Scam company pretending to be ticketmaster. Absolute garbage.
I ordered 2 tickets $148 each plus cancelation insurance $28, I got charged $408 as they didn't mentioned anywhere that they will charge a $97 service fee total $408! I am not happy.
Hidden up charges that forced me to pay nearly double the listed price
I have been charged 650+ for tickets that are being sold for 150. This site was used in error. Mistaken for ticketleader. The contact is button does not work in the email confirmation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members