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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was never given a summary of what the fees were, just swooped right into my bank account to take the tickets with no explanation of what I was paying for! I'll never use this site again and will let others know not to use it either.
The price i agreed to was $61. The actual price I was charged was $89. No help from customer service.
Tickets not ordered. Paid $267 for standard table one and got (2) $37 GA tickets?
The ease of buying was great but no specific seats were given. Only said the section and rows a-j. Were not given a specific seat
We were already at the ballpark when my partner could't find the parking ticket she had purchased directly from the Braves. So in a rush, I purchased one from this site. My comments about my experience: 1) I immediately got the receipt and found I was charge $77 for a $51 ticket. I don't understand how that happened as I was careful to select the $51 ticket. 2) I headed to the parking area with receipt in hand, not realizing that the receipt would NOT let us in. Luckily, the gate attendant let us pass. Sometime well after we were parked I got message from some guy named Chuck saying I needed to Accept my ticket. Even though we were already parked, I clicked Accept only to get some error message about my browser settings (which were ok) and I could get no further getting my hands on the actual parking ticket. About 5 hours later I got an email saying the ticket had expired. What a hassle! Why not send the ticket as a PDF attachment along with the receipt? Would have been a much simpler approach. No apps or app logins would be required.
I used the site to purchase a parking ticket for a specific lot due to the proximity to Petco Park. I found the desired lot and tapped on it, to be sure I selected the correct lot I tapped another random location and then tapped back on the original location, the color of the locations changed in both instances and was satisfied that I selected the proper site. I then proceeded to purchase the ticket and was extremely surprised that the ticket was for a completely different location! I immediately contacted the support team and explained what happened and the response was that I purchased what I chose, which is not true. I then wrote bat and explained that I selected and double checked the desired lot due to my medical condition and it prevented me from walking very far and that the lot that the ticket was for was very far from Petco. Both of my requests for a refund were denied. I ended up purchasing from another site for the correct lot and for cheaper.
When I printed receipt there was nothing there. The words were all blacked out. I tried to contact them to cancel because I was concerned of a scam and was unable to contact anyone. In a further email from them I still was unable to click on the "Contact Us" button.
The purchase was easy but it seems to be complicated to receive my tickets that were purchased
I found it is a 3rd party website and could have purchased the tickets for far less had I ordered directly through the Hard Rock website. Was not wearing my reading glasses and missed the service charge until after I placed the order. Hopefully the show will be worth the extra money.
Bad! Experience! I purchased tickets and they recommended insurance on the purchase! After I purchased the insurance they dropped my ticket purchase! And they still charged for insurance on a non purchase! I like a refund on that! Thanks!
You put the same prices on ticket master but change the currency on the last page. It is an honest mistake for the customer to purchase. But very deceptive on your end.
Very annoying the order system. They don't allow the mistake to order.
First purchase, this is gonna be our first night out in a few years, long over due.
I spent money on tickets to get them electronically and I have not been able to receive them. The app says oops something is wrong and this is not the first time this happened.
Fast easy navigation of purchase instructions on how to locate obtain tickets what to expect how to use e ticket on concert date easy for first time ticket purchaser and first time concert goer in a perfect world I'd be able to meet n greet and take a pic with snoop! One of my favs!
Just follow along. All good. Blah Blah Blah Blah Blah...Have I got 50 characters yet?
I have received no tickets nor any update. The cost of the tickets was processed immediately from by bank.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

