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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I will relieve the experience for its extravagant quality of music. Great artist like would be an a-list on my next concert
Overpaid for tickets and hidden fees. Didn't need ticket insurance also very unhappy.
It's great and easy. It's awesome. And I will have the opportunity to see her in my life I had not even gotten to a concert of her. It will be my first concert
My transaction is not completed.I am still waiting for the email that contains the tickets and directions to obtain them.
You took my money but have not sent tickets. Not happy at all.
Purchased it at 50 dollars more than current sale value
Leaving the lot is awful. Only one exit. Four way stops all around
The price turned out to be way more than other sources. I was not able to find a way to cancel the order 5 min. After I signed up. TicketsOnSale was the one place to buy tickets that was shown on the venue web site.
Confusing process, paid more than my friends did same day through ticketmaster
A little hard to find tickets and not happy prices are in us $
I haven't used the parking reservation yet, but the final bill was $31 more than the listed price. That's just ridiculous.
I had bought the wrong tickets and nowhere on the site did it say there was a no return policy
Chaotic moved to fast need a bigger window to be able to cancel
I thought I was purchasing tickets through I thought I was purchasing tickets through Ticketmaster not this site nor did I want to pay in usd when I live in Canada and purchased the tickets for a Canadian show this site is a scam and I don't get my tickets till one day before the show if I even get them called your customer service and they were no help at all
Ordering fine. Then received 4 emails in a row. Tried signing on and told needed new password. Took 3 tries. Website is not easy to negotiate.
Amazing and easy! You should list added fees up front.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members