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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,365 reviews

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Canada
2 reviews
0 helpful votes
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Good experience
May 8, 2024

All was good. Order went through well and received confirmation quickly

Date of experience: April 28, 2024
Washington
1 review
0 helpful votes
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Excellent response and service
May 8, 2024

We booked the wrong parking garage by mistake and your reprehensive was really helpful resolving the issue.

Date of experience: April 28, 2024
Michigan
1 review
0 helpful votes
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Easy way to purchase tickets
May 8, 2024

A easy, quick process to follow online! Look up the concert you want to attend and fill out the needed
Information. The tickets are sent by email. Download your tickets and you're ready to go!

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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No Updates No Tickets
May 8, 2024

Bought tickets for Disney on Ice for my kuds. According to the email the seller would update the
Day before with tickets. It didn't haplen. Called go tickets the morning of and go tickets said the seller already sold them. So why arw they adverstised and my card charged?

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Ripped off
May 8, 2024

Got charged 80 for parking when I arrived to the lot parking was only 30$

Date of experience: April 28, 2024
Oregon
1 review
0 helpful votes
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Quick and easy, as you like it
May 8, 2024

I would love on option to sort by best seat available in the venue. Overall I found the process very easy and a good amount of time to make a decision and process my purchase.

Date of experience: April 28, 2024
Canada
3 reviews
1 helpful vote
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I don't want to enter anything on this and I object that you make me

Date of experience: April 28, 2024
Colorado
1 review
0 helpful votes
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Super Easy
May 8, 2024

The whole process was really easy and fast. I'm glad this possibility exists for sellers and buyers.

Date of experience: April 28, 2024
Maine
1 review
0 helpful votes
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Expensive and $#*!ty service
May 8, 2024

Too many emails, unnecessary technical complications.

Date of experience: April 28, 2024
Ohio
1 review
0 helpful votes
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We are going to the game
May 8, 2024

It was great. No hassle. Easy to use and easy to get the tickets sent to my phone.

Date of experience: April 28, 2024
Canada
1 review
0 helpful votes
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I paid double expected for my tickets and could have gotten them cheaper elsewhere. The currency of the transaction was not clear.

Date of experience: April 28, 2024
Kentucky
1 review
0 helpful votes
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Pick section not seats
May 8, 2024

You don't get to pick your seats but instead you pick a row. This isn't helpful for those that may prefer something closer to the isle due to medical conditions and physical limitations. I get my tickets two days before the show and not at time of purchase and don't know where my seats are. Worst shopping experience for tickets. Highly recommend going with different organization.

Date of experience: April 28, 2024
Canada
1 review
0 helpful votes
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Horrible
May 8, 2024

Do not buy from this scam website, you will not get tickets and you will be charged way more than the bill said.

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Terrible experience with your stuff and chatbot did not get tickets and have been charged to my credit card no one is trying to solve any problem!

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Hidden fee
May 8, 2024

Your service fee does not come up till after the transaction is completed, which is terrible. I have no problem with a reasonable service fee but $76 is outrageous and it would've changed my purchase! I'm sure that's why it doesn't show up till after the transaction is completed!

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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I never got my tickets and was completed ripped off for over $300

Date of experience: April 28, 2024
Texas
1 review
0 helpful votes
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Good service and very easy to navigate thank you thank you will use again on my next concert

Date of experience: April 27, 2024
Canada
1 review
0 helpful votes
Follow Jessica G.
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None yet! Please just let me meet them. They are idols

Date of experience: April 27, 2024
Maryland
1 review
0 helpful votes
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Bait and switch
May 8, 2024

I spent half an hour trying to find tickets that I felt were a good balance of price and quality. I finally found a pair for 281 per ticket. When I rang up the purchase my card was hit with a charge over 1,000 dollars.

Date of experience: April 27, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to buy
May 8, 2024

Hard to get a refund the insurance company hung up on me 3 times

Date of experience: April 27, 2024