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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,363 reviews

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Connecticut
2 reviews
0 helpful votes
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Very easy to navigate site
May 14, 2024

Very easy to purchase parking ticket especially for handicap parking thank you very much

Date of experience: May 3, 2024
Missouri
1 review
0 helpful votes
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You mother flippin' scalpers. So you pay to have your site put on the top of a Google search. I fell for it. DO NOT buy tickets from this site. Go to the artist website and follow the breadcrumbs to get to the true ticket seller. Of all places Ticketmaster had the cheapest seats. This site will charge you a 45% mark up on the tickets and then charge "fees" on top. I am stuck with overpriced tickets. Never again. Hopefully you are reading this before making a purchase.

Date of experience: May 3, 2024
Canada
1 review
0 helpful votes
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More than a little scammy
May 14, 2024

I googled the local box office but this website came up under the local box office name, optimized to be top search result. My bad for not noticing, but I was on my phone. Got to the checkout and there was another $41 'service fee' on top of the ticket

Date of experience: May 3, 2024
GB
1 review
0 helpful votes
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Cheaper to buy there!
May 13, 2024

Booked parking for a concert. To get to the car park and it be almost half price to buy on the door

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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Confusing
May 13, 2024

I thought I would get my tickets right away. This is my 1st time buying tickets through this site, so I have to wait on the day of the concert to receive the tickets.

Date of experience: May 3, 2024
Canada
1 review
0 helpful votes
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.
May 13, 2024

I buyed two ticket for ken carson but it say i will receive them one day before the concert but i have trust in you

Date of experience: May 3, 2024
Arizona
1 review
0 helpful votes
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Need my Slipknot tickets
May 13, 2024

I paid for my tickets it's supposed to be a digital transfer but I have not received no ticket my money has been taken though

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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This is a scam
May 13, 2024

I purchased tickets and received a confirmation email. 5 minutes later I received another email that my order was cancelled because I withheld payment before. I've never purchased tickets with these fools.

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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Pricing was double at check out. Never used the ticket. Refund required. Will dispute with my bank. Ridiculous

Date of experience: May 3, 2024
Ohio
1 review
0 helpful votes
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Parking closed
May 13, 2024

Could not access the parking garage after I purchased my pass due to marathon. Should not have sold it if it wasn't accessible.

Date of experience: May 3, 2024
Virginia
1 review
0 helpful votes
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Tried talking with two customer service specialist and they both told me I got a breakdown of the charges. If I has seen a total I would never have purchased as I can get same section and same row tickets for half of what you charged me after fees and taxes. I would have canceled the order if I had seen that price.

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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Tickets seating
May 13, 2024

I did not like how you cannot look up the seats that you're purchasing to see where you're sitting. I also didn't like when I purchased my tickets and ad popped up and you guys had tickets for sale. Why didn't that pop up first.

Date of experience: May 3, 2024
New York
2 reviews
0 helpful votes
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Fast, and easy
May 13, 2024

Fast and easy to find seats, uses, and check out.!

Date of experience: May 3, 2024
DO
1 review
0 helpful votes
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This is the worst thing in my life, thanks a crazy i was involved in this website without read, i was looking for ticket master, please read well, i can't went to the practice today because of them, the tickets never arrives.

Date of experience: May 3, 2024
Utah
1 review
0 helpful votes
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Way too expensive
May 13, 2024

I was impulsive and purchased from here paying outrageous price and fees. I found half the price elsewhere

Date of experience: May 3, 2024
Canada
1 review
0 helpful votes
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I hate having to figure out how to see my ticket on my android. I am not tech savvy.

Date of experience: May 3, 2024
Canada
1 review
0 helpful votes
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Price/ happy shock
May 13, 2024

Wished there were more same price and seating options on what I purchased. Shocked at cheapest, is still way up there, along with taxes. Cost of living, but at same time, need play time too.

Date of experience: May 3, 2024
Texas
1 review
0 helpful votes
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My total purchase showed as 368 I clicked submit they charged me 496, they did not disclose additional fees.
BTW went to the venues site and found better tickets for 278 with no illegal hidden fees.
Tickets for sale stole $208 dollars from me.
BUYER BEWARE!

Date of experience: May 3, 2024
Arkansas
1 review
0 helpful votes
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Tickets on Sale is a scam
May 13, 2024

My daughter recently recovered from surgery and wanted to see a comedy show to celebrate. Searched for a show and found it. Thought I was getting tickets from Ticketmaster but it was from Ticketsonsale who doubled the price of each ticket.

Date of experience: May 3, 2024
New York
1 review
0 helpful votes
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Rip off
May 13, 2024

Bought show tickets and watched the price go up 80% after paying with Apple Pay. Hidden charges.

Date of experience: May 3, 2024