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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,365 reviews

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New York
1 review
0 helpful votes
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Excellent service
May 30, 2024

Very good had excellent service into past and was able to get my info updated with no problem

Date of experience: May 20, 2024
Georgia
1 review
0 helpful votes
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Transfer ticket thing is a joke
May 30, 2024

Bought many tickets online through a variety of methods. This transfer thing lacks speed and clarity. Not sure if your pushing the right things or not. Takes quite a while to pull up the tickets, especially when your at the door of the venue and the Tiffany ket guy is waiting for you to pull up the tickets. Can't take a screenshot and have available which is preferred you have to wait for the system to perculate and bring up the tickets. Not fun. Don't like it.

Date of experience: May 20, 2024
Ohio
1 review
0 helpful votes
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Terrible Fees
May 30, 2024

Rip-off, even compared to Ticketmaster. Avoid at all costs.

Date of experience: May 20, 2024
Oregon
1 review
0 helpful votes
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Unclear practixe
May 30, 2024

The markup for this ticket was 200% over the value of the ticket, and no where did it say that would be the case. I think this is a dishonest business practice.

Date of experience: May 19, 2024
Utah
1 review
0 helpful votes
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Ticket purchase
May 30, 2024

I hope I bought true tickets to a show I really want to see.

Date of experience: May 19, 2024
Nevada
1 review
0 helpful votes
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Show was off the hook
May 30, 2024

It felt like i was in a ufo, flying over earth. The building and the show was off the hook would go back to do it a second time

Date of experience: May 19, 2024
Connecticut
1 review
0 helpful votes
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I found out we were really overcharged for our tickets

Date of experience: May 19, 2024
Canada
1 review
0 helpful votes
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UX :/
May 30, 2024

Try it yourself. UX. UX. UX. 50 characters required

Date of experience: May 19, 2024
Kentucky
1 review
0 helpful votes
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I want to cancel
May 30, 2024

Confusing. I think I ordered from a reseller. I could have gotten a better price.

Date of experience: May 19, 2024
Wisconsin
1 review
0 helpful votes
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Horrible
May 30, 2024

I was charged way more than I agreed to, I didn't receive any tickets, and there was nothing to click on on the email.

Date of experience: May 19, 2024
California
1 review
0 helpful votes
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I called the number that was on the site to get rooms
The person that answered said he could not give me that price
I would need to talk to the person at check in they could adjust the price then. That was a no go.
We ended up paying much more than was on your site

Date of experience: May 19, 2024
Colorado
1 review
0 helpful votes
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I feel that this will be relatively easy to purchase.

Date of experience: May 19, 2024
Canada
1 review
0 helpful votes
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I feel that I was conned
May 29, 2024
Updated review

These tickets were resold tickets at a much higher price than face value.
I thought I was buying from Select your tickets
The event was not sold out

Date of experience: May 19, 2024

Easy to follow
May 19, 2024
Previous review

Easy to follow

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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Parking was not where stated
May 29, 2024

Parking was not in the Brown Zone of Sofi. Address was miles away from the stadium and when you arrive at the address there was no parking lot in site just a gas station

Date of experience: May 19, 2024
Canada
1 review
0 helpful votes
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Jays
May 29, 2024

Thanks easy to purchase online!
Can't wait for the game

Date of experience: May 19, 2024
Minnesota
1 review
0 helpful votes
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Awful customer service
May 29, 2024

Scammers scammers Scammers scam scam scam awful awful trash

Date of experience: May 19, 2024
Texas
1 review
0 helpful votes
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Trash
May 29, 2024

I paid $15 more for what was said to be row 1 parking. There's no rows no closer parking. Could've just paid $20 and been done.

Date of experience: May 19, 2024
California
1 review
0 helpful votes
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Disney on Ice tickets
May 29, 2024

Site was easy to navigate. I was able to view approximate location in comparison to the stage.

Date of experience: May 19, 2024
Canada
1 review
0 helpful votes
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Efficient
May 29, 2024

Efficient and helpful and so convenient and think your website is great

Date of experience: May 19, 2024
Texas
1 review
0 helpful votes
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Good communication
May 29, 2024

A lot of emails sent with updates but overall a pleasant experience

Date of experience: May 19, 2024