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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No real issues however, it was a difficult check out process since an account had to be established.Pretty simple process all worked very well without problems, simple and easy to use.
Pretty simple process all worked very well without problems, simple and easy to use.
You charged me $1500.00 plus, on my credit card, for two seats. Then when I printed my two tickets, I was charged only $75 each for my two tickets. Unless you can get this matter resolved, I will never apply for tickets again. Please help me get this matter resolved! Thank you.
The concert was great. The website is fine. They rip you royally on the extra fees.
Lower price shown but you don't see all the exorbitant fees until you make your final payment.
Bought a $100 parking pass and somehow I was charged $140. Thought I was buying from SoFi stadium. But guess I learned my lesson.
Thought I was double paying face value tickets with service fee included. This is a complete rip off and you do not make it very clear when purchasing tickets. I have been round and round trying to get a hold or a real person to cancel and impossible. Your link on site doesn't even work under "Contact Us"
Total scam and would like to cancel and buy direct for half the cost
I mistakenly purchased tickets for a performance of which I'll not be able to attend. It interferes with my pre-scheduled hip replacement surgery. During a "live" chat, I was told I could not cancel for any reason. Poor policy on your part.
I received a mail cancelled my tickets but I already have the charge in my account
Tickets said they need to be printed but now available until 2 hours prior to show for parking. We will be at show by then. Couldn't find our order number 4 times. Then emailed not available until November 2 for tonight show for parking. I have very little trust this will work. But they were quick to charge my cc
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I booked the parking. After have be a parking time for after the game starts. No way to change time.
The total price of the price of the ticket was not disclosed to me. I did NOT consent to an additional $28 fee. I'm reporting you to the Better Business Bruesu unless you can make this right.
Why do I have to wait days and why is it no instantaneous?
There was an issue getting the ticket I bought, but the service people kept trying, and eventually figured out a way to make it work.
This is a second market site and the prices are double than actual ticket. I tried to get a refund and they didn't accept it. I feel very sorry for myself that I fell for this site and bought ticket from them. The actual site has tickets half price without the additional $50 fee
Never again will buy from this site
Easy way for you to make sure that you have the right information about what you're doing and that you're not going to have a hard time finding a good place to park
Very poor! Overpriced ticket sale sight! Avoid at all cost
Watch out for the hidden fees! I was never shown a total price breakdown and when I tried to cancel the order, minutes later, I couldn't.
I have been very frustrated trying to get my tickets downloaded. I downloaded AXS mobile app but I still cannot get the tickets to download. This is very frustrating. Why can't the tickets be e-mailed?
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

