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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,364 reviews

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Oregon
1 review
0 helpful votes
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Overpriced third party
June 6, 2024

The markup for a third party site is awful. I should have known better to look for tickets myself.

Date of experience: May 26, 2024
Canada
1 review
0 helpful votes
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What service charge?
June 5, 2024

A few and and service charge for each ticket is unreasonable

Date of experience: May 26, 2024
District of Columbia
1 review
0 helpful votes
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Market academy the ticket and he was very not helpful

Date of experience: May 26, 2024
Michigan
1 review
0 helpful votes
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Easy to use all done quickly and well just typing to fill the gaps

Date of experience: May 26, 2024
Texas
1 review
0 helpful votes
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Tickets
June 5, 2024

I don't know how to open the account here. The more I try and nothing. I'm still waiting for the other emailtoo

Date of experience: May 26, 2024
Canada
1 review
0 helpful votes
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Tickets 30% more expensive
June 5, 2024

I got screwed buying from Ticket On Sale! I didn't realize I wasn't buying from the seller website and paid the tickets 30% more on the scam website.

Date of experience: May 26, 2024
Nevada
1 review
0 helpful votes
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Misleading pricing and location
June 5, 2024

The website showed the parking fee of $25 and the location as 0.02 miles from Petco Park. I was charged $39.95 and Petco Park is more like a mile away.

Date of experience: May 26, 2024
District of Columbia
1 review
0 helpful votes
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Ripped off
June 5, 2024

I should have checked reviews of this site before I bought the tickets. They grossly over charged me for tickets I could have gotten for a way cheaper price. I will never use this site again.

Date of experience: May 26, 2024
Georgia
1 review
0 helpful votes
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Just buying parking pass for event. Price showed 41.50, added to my cart. As soon as my order processed, jumped to over $63

Date of experience: May 26, 2024
Puerto Rico
1 review
0 helpful votes
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Purchase of ticket
June 5, 2024

When you advertise tickets do not show them as a lower price and then after I click to pay then add on a ton of money for $#*!ty reasons. My ticket price shows $13.00 and $1.50 for IVU.
FOR 2 TICKETS THAT IS $29.00 WHY AM I PAYING $200 THEN.

Date of experience: May 26, 2024
California
1 review
0 helpful votes
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Ez and good pricing
June 5, 2024

2hours before the even needed parking ticket
I was looking for to Huber or to park

Date of experience: May 26, 2024
Arizona
1 review
0 helpful votes
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Fees are a steal
June 5, 2024

I was supposed to purchase 4 tickets@ ~$600. By the time I paid it was $883. That is just a steal. I was supposed to pay ONE fee, not four. I'm not buying again from you. I rather not attend another event with you.

Date of experience: May 26, 2024
California
1 review
0 helpful votes
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The entire entertainment industry is being decimated by service fees that many people are now just choosing to stay home rather than play this ridiculous bait and switch game. Your website enticed me with $70 t prices for 2 tickets, which inflated to $192 at checkooot. I prey every one of you becomes homeless from people scamming you out of all of your life savings, because your selfishness and greed is killing artists and their audiences.

Date of experience: May 25, 2024
Colorado
1 review
0 helpful votes
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Tickets Never Transferred
June 5, 2024

I followed all the directions and my tickets never showed up!

Date of experience: May 25, 2024
Canada
1 review
0 helpful votes
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Rip off
June 5, 2024

What a rip off and a lie, we should be atleast allowed to change our tickets other companies sell the same set of tickets for much cheaper

Date of experience: May 25, 2024
Texas
1 review
0 helpful votes
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Quick and easy
June 4, 2024

Wonderful service. Tickets were in my phone wallet in under 5 minutes.

Date of experience: May 25, 2024
Canada
1 review
0 helpful votes
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I purchased insurance for my tickets and do not know where the policy is.

Date of experience: May 25, 2024
Canada
1 review
0 helpful votes
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Got a shock when I realized the prices are in American dollars, even though I'm in Canada, buying a Canadian ticket for a Canadian event. It only specifies USD at the checkout not anywhere evident before.

Date of experience: May 25, 2024
California
1 review
0 helpful votes
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I ordered and my family who lives there had gotten theirs through the theatre. So i do not need this one.

Date of experience: May 25, 2024
North Carolina
1 review
0 helpful votes
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Was very easy and pretty quick turnaround. Received the pass within a short time and now won't have to fret over where to park.

Date of experience: May 25, 2024