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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order Great experience I would purchase again through this site
Had to call to receive the ticket a few hours before the event.
Request, confirmation, download, confirmation, transfer. I still don't know where my tickets are.
Wonderful site. First time using this. Easy for seniors too!
Easy and quick to purchase tickets. However, I was not able to print a QR code for the garage. Yet it says my entry is with my license plate? This is causing some confusion.
It was convenient and easy to use. Plus it was cost effective.
Brilliant booking service. Fingers crossed all goes according to plan when we arrive stateside. 🤞🏻Many thanks
We should be able to buy tickets and not go through apps too much hassle
Rather easy to accomplish. We were satisfied with the purchase
The same awesome always have been either my family and friends what else can I say🙂
I am a little concerned about the time it is taking to receive my ticket
Haven't used it yet, hoping it'll work!
Purchased in July for October, fingers crossed
...
The process of getting tickets was super easy and stress free.
Very easy to select seats and complete the purchase. Will definitely use again.
Charged my credit card before I accepted the tickets. Re-selling should be illegal until seats are sold out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members