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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
We purchased parking for an event from your site which showed $19.00 but when we received the receipt it actually charged is $33.00. We called but your representative only explained that there were "fees" for this service... VERY Expensive fees almost twice the cost of the parking. We would have purchased something different had we known of you hidden fees.
Thanks!
On May 3,2024, I purchased 3 tickets totaling $968.87. I have claimed one ticket but have heard nothing about the other two
Awful, bordering on fraud. Want a refund. Your prices are 3 times higher than market. I couldn't get my seats. The chat didn't work. I had no phone number to call.
Parking was $35 at location and I was charge $78 between parking cost, service fee, etc. for using tickets on sale.
Ticket master would not allow me to create an account, therefore I could not get my purchased tickets. I will try calling the 1-800 number today
Worse experience Never received any tickets don't buy tickets from this site. Please be aware very complicated site
Windows kept coming on that I didn't ask for. So many windows came on that my cart expired. There is no excuse for such sloppy programming.
"List" price of tickets was about $40 per ticket - the after-purchase price with taxes and fees (NOT disclosed in advance) was about $60! Once I got e-mail notification that my tickets were ready, I went to the website and got the QR codes - BUT... I could not transfer them to my iPhone - the only option was Google Android (this after telling me I need to bring Andriod or iPhone to the event to get in). So, I decided to go to the ticket website ("mlb.tickets.com") using my iPhone and access the tickets there - HA! All I got was, "We are currently experiencing technical difficulties." This is all just a crock of s**t.
Are you kidding? Parking is too &$@!? Expensive! Never coming here again
I spent 125$ on a parking spot for a concert. The email to retrieve my parking info was not sent and there is no response from the 'contact us' icon. Useless! Pissed is putting it lightly
Fast quick and easy this experience was streamline fast and easy to use the website directed me to my tickets I was looking for quickly and my checkout was Secure
My tickets was 25 ea I had 2 for a total of 50$ but ended up paying 272.00 am running away. From this site
Why the hell is a concert in Canada changing in US funds. I didn't notice till after i booked. Pricks! I wouldn't have booked it if i saw before hand.
So, I bought 8 tickets for 835$ US, I thought it was a decent competitive price and I thought i was buying from ticket master, totally my mistake, I was in a hurry. So same tickets are 71$ cdn from ticket master, I paid close to dbl the price. So I'm not too Happy about that
Easy I'm not one to spend a lot of money on concert but love the easy to get best price here!
This site is a scam. It's disgusting to operate a business this way!
During the order, Subtotal in visible and clear BUT there is a small text at the bottom...
Example: 'I understand that I will be charged $203.97 to my selected method of payment.'
Then you discover the total amount by email
A SCAM!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

