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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
J'ai été surprise de constater que les billets étaient facturés en USD EN ONTARIO?
The parking place was listed at around $80 dollars. When I checked out the price had gone to $141.
Not allowed to resell when bought for trip to Canada. Plans changed but could not resell as I didn't have a Canadian bank account.
This didn't appear to be a problem when purchasing!
Bought tickets online but got zero information about the tickets nor a response to customer service request. Kept in the dark about everything! Please help!
I didn't even get tickets. I want my money back. I called the day I ordered and was told they couldn't return my money.
I think you are scammers!
Very easy to use great information. Very helpful with questions.
Scalped tickets. Do not buy. I accidentally got linked to this website and tried to buy pre-sale tickets for a concert and got scammed. Not "re-sale" for a scalped ticket price
Horrible customer service. A purchase was made by mistake using my details; I realized it 2 minutes later and contacted customer service right away. They denied a cancellation. Zero empathy and appreciation for the customer. I'll never buy on this site again.
I searched for good seats for a Tiger game, found them and was able to purchase quite easily.
I purchased a 3 day pass to a CrossFit Event and they sent me a single day pass. When I reached out to their customer service they attempted to help, but sent me a link to the "correct tickets" which led to a 404 page not found error.
No customer service, no reply contact. Total scam. Triple charged me box office price for my one ticket. My fault for clicking the first link that was provided.
Price of ticket doubled AFTER purchase due to hidden fees and commissions. I will never use this site again.
Easy parking purchase for event we'll be attending hope spot is good. Didn't like the add on fees!
Easy parking purchase for event we'll be attending hope spot is good.
Went to purchase some parking passes. Price said $45 plus tax and fees, but fees were not clear. Only after I pressed purchase did my total say $85
I accidentally purchased the tickets through your site thinking I was on the venue itself. Your markup on the tickets is ridiculous!
When I reviewed my bill for a recent event (4 tickets), I realized over $100 CAD was added to my bill. I called and was told that I would have seen this before making the online payment. However, I did not see it and I suspect that it was in such fine print that it was hard to see. This left a very sour taste and a very bad customer experience. Never again will I book with TicketsOnSale. I was burned once but never again.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

