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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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There was a post directly inline with my view, we had to move seats fortunately the park was not full and we were able to move to different seats
Ticket was easily available at counter for 79 dollar and we were charged whooping nearly 500 $ for 2 tickets,it's insane and very unprofessional as I tourist I would robbed.
Tickets still have not arrived for event I have booked. I keep on getting a sorry it's timed out message and very disappointed. Have spent 1300$ and still waiting weeks later
Erreur de ma part d'avoir fait affaire avec vous, je parle pas anglais, et vu le taux de change, j' ai eu une très mauvaise surprise en voyant la différence du montant payé.
Étant seul a subvenir aux besoins de mes 6 enfants, et a une mauvaise compréhension du site, et une fermeture de votre part, j'ai de la difficultés a nourrir ma famille 😓.
J'aurais aimé une ouverture et une compréhension de votre part.
Voici mon numéro pour me contacter...
Même si j'ai aucune espoir de recevoir un retour d'appel de votre part.
*******298
Il y a une énorme différence entre 600.00$ et 1600.00$.
Très déçu et pu JAMAIS j'irai sur votre site.
When it sent the email telling me to accept the tickets it never gave me an option to
This is a predatory site. The review requires 100 characters of that speaks to your interest. Do not use even if desperate. Do not use. Do not use.
I ordered my tickets on may 5th. It's june 13 and i don't have them.
Today is the 12th of June and I do not have my tickets. When I purchased the tickets the site should have made it clear it was going to take this long.
No notice was given regarding currency variance. I was never informed I would be charged in USD instead of CAD. No refunds. Horrible.
This is the first site that came up. The venue was still selling tickets at the face value. I didn't find that out until after I purchased.
The confirmation email also said the seller had confirmed I would get the tickets the day before the concert. Why not now, the day I paid?
I paid twice as much for the tickets than I should have. I did receive the tickets, they were good seats and more expensive than if I would have bought them from Blue Gate.
SELLING FAST! GET YOURS NOW! One of the many tag lines to make a quick buck at my expense. Should I say "manipulation". Yes, a business major fell for the oldest trick in the book - Scalpers! Don't do it... Go directly to the venue for your tickets.
Was concerned when the delivery date would be a day before the show but received tix as stated and described. Very satisfied customer!
The process went smoothly but I never really knew if it all went through correctly until I actually received by electronic tickets. Scammers are able to say they processed the order when they never actually did. Sorry
They charged US $ for a concert in Canada, selling to a Canadian. They took my money immediately but won't give me the tickets until the day before the concert. The links don't work. They responded to me asking for my money back by telling me I can sell the tickets (that I paid for, but don't have) on another site, but not on theirs even though that is the purpose of their site. And they keep asking me for a review. My review is: YOU ARE A SCAM. GIVE ME BACK MY MONEY!
Ordered concert tickets got confirmation email but no link to get tickets or email with tickets. Transaction went through on the credit card.
I accidentally went to the wrong website for tickets, which I admit was my fault. I bought tickets 6 hours before the show, paid over double for way worse seats. Called and explained my situation, nope, no refund, nothing.
Way overpriced tickets. Did not expect they would be that JT high, they don't tell you until they send you the receipt!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members