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TicketsOnSale

3.9

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,258 reviews

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Georgia
1 review
0 helpful votes
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Parking
November 27, 2024

It will not give me my parking ticket! Very disappointed

Date of experience: November 16, 2024
Indiana
1 review
0 helpful votes
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Terrible
November 27, 2024

As soon as I made the purchase it says that PayPal authorized a payment way higher than what was listed. I can't find a break down of taxes or fees anywhere. Would not recommend.

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
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Price way higher than at the concert
November 27, 2024

Thinking of buying the t parking ticket inadvance to save a little more time i ended up paying $50.00 more.

Date of experience: November 16, 2024
New Hampshire
1 review
0 helpful votes
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Didn't realize it was reseller
November 27, 2024

Not good. They make it seem like you are buying from venue.

Date of experience: November 16, 2024
Washington
1 review
0 helpful votes
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Where's my tickets
November 26, 2024

Paid but not getting the tickets………………………:.::……………………..

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Tickets too high
November 26, 2024

It was an ok experience. Probably won't buy from this site again.

Date of experience: November 16, 2024
South Dakota
1 review
0 helpful votes
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Want my money back
November 26, 2024

Terrible didn't want these tickets. Ease refund my money.

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Displeased with pricing
November 26, 2024

I only chose this particular price for the parking garage. I shouldn't have trusted one of these sellers for misinformation. I expected to pay ~45 but was charged 70. It was a rip off when I should have just paid when I got to the garage for 30.

Date of experience: November 16, 2024
Pennsylvania
1 review
0 helpful votes
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Tickets didn't say anywhere before I purchased that the view is limited. Only found out after I received the Email. Also it says I won't get the actual mobile tickets until the day of the concert. This is really crappy service considering you charged me 30% extra fees on top of the sale price. Never buying thro your platform again.

Date of experience: November 16, 2024
California
1 review
1 helpful vote
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We spent over an hour trying to get mobile app set up and to work. Kept freezing. Kept going back to page 1 when trying to reset password, sign in, etc.Then, I signed in about 10 (yes 10) times because it kept kicking me out. Software /app did not want to load/ open. Customer service refused to believe this was going on or the pages that did come up or froze, or... She consulted with tech support finally. They just said that this was NOT supposed to happen. I kept asking them to send tickets another way. "Sorry, can't do that." no options. Since the event started in an hour, I was very upset. Finally I got the program to unfreeze by fluke while tech sup was being consulted for their sorry charlie answer. Don't know what I did but it worked. APP SUCKS. Never again.

Date of experience: November 16, 2024

Very good price
November 26, 2024
Previous review

Very good price

Date of experience: November 15, 2024
New York
1 review
0 helpful votes
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Uninformed
November 26, 2024

Didn't know the tickets were obstructed view until after purchasing.
Never again.

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
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Fraud!
November 26, 2024

I was quoted $670 dollars for 2 tickets and my credit card was charged $1833! This bait and switch tactic is reprehensible! Especially when you contact the vendor the next day and they refuse to give a refund! Stay far away from these crooks!

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Where are my tickets?
November 26, 2024

I purchased my tickets and received some confirmation emails but none was the tickets. One of the emails read that I may have to download an app or make an account but you don't have an app from what I can find. Another said I may have to wait for a sale transfer.

Date of experience: November 16, 2024
Canada
1 review
0 helpful votes
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All good but why was the price in USA $$$? Event is in Canada and everyone got it for $44 cad … and you charge $44 USA :)

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Kinda Scamy
November 26, 2024

I thought that I was going through the venues website to buy tickets. So I went to buy tickets to a comedy show that were listed as 77 bucks each. I bought 2 and paid 238? I'm not sure if the math is mathin' :(
I understand that there are taxes and fees but that just seems ridiculous. Unfortunately, I bought the tickets before I realized how much they cost. TBH had I known that they would be marked up this much I probably would have just listened to her show on Spotify haha. Now I am feeling some buyers remorse and a little scammed. Anyhow, I learned my lesson the hard (and expensive) way, I will read the fine print. I will not purchase from this company again and I recommend that you don't either.

Date of experience: November 16, 2024
Colorado
1 review
0 helpful votes
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Links to confirm tickets and links for "contact us" does not work

Date of experience: November 16, 2024
Washington
1 review
0 helpful votes
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I purchased tickets from a site that I thought was a venue. Turns out it was a reseller selling seats that weren't even for sale yet. The worst part is they charge me three times the face value for each ticket I ended up buying the tickets through Ticketmaster and saving $300. Do not use these people as they laughed in my face when I ask for a refund and they take advantage of people that are urgently trying to purchase tickets.

Date of experience: November 16, 2024
Kansas
1 review
0 helpful votes
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Paid too much
November 26, 2024

I was on a Venue website and got redirected to TicketsOnSale before I could realize it. I paid 3x too much for these tickets and am so disappointed that I could not receive a refund!

Date of experience: November 16, 2024
Ohio
1 review
0 helpful votes
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Very efficient! Love it so far. Need to be more transparent on fees charged before applying the purchase timer.

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Easy purchase
November 26, 2024

Easy process!
So excited to see Brooks &Dunn
Again!

Date of experience: November 16, 2024