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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It will not give me my parking ticket! Very disappointed
As soon as I made the purchase it says that PayPal authorized a payment way higher than what was listed. I can't find a break down of taxes or fees anywhere. Would not recommend.
Thinking of buying the t parking ticket inadvance to save a little more time i ended up paying $50.00 more.
Not good. They make it seem like you are buying from venue.
Paid but not getting the tickets………………………:.::……………………..
Terrible didn't want these tickets. Ease refund my money.
I only chose this particular price for the parking garage. I shouldn't have trusted one of these sellers for misinformation. I expected to pay ~45 but was charged 70. It was a rip off when I should have just paid when I got to the garage for 30.
Tickets didn't say anywhere before I purchased that the view is limited. Only found out after I received the Email. Also it says I won't get the actual mobile tickets until the day of the concert. This is really crappy service considering you charged me 30% extra fees on top of the sale price. Never buying thro your platform again.
We spent over an hour trying to get mobile app set up and to work. Kept freezing. Kept going back to page 1 when trying to reset password, sign in, etc.Then, I signed in about 10 (yes 10) times because it kept kicking me out. Software /app did not want to load/ open. Customer service refused to believe this was going on or the pages that did come up or froze, or... She consulted with tech support finally. They just said that this was NOT supposed to happen. I kept asking them to send tickets another way. "Sorry, can't do that." no options. Since the event started in an hour, I was very upset. Finally I got the program to unfreeze by fluke while tech sup was being consulted for their sorry charlie answer. Don't know what I did but it worked. APP SUCKS. Never again.
Didn't know the tickets were obstructed view until after purchasing.
Never again.
I was quoted $670 dollars for 2 tickets and my credit card was charged $1833! This bait and switch tactic is reprehensible! Especially when you contact the vendor the next day and they refuse to give a refund! Stay far away from these crooks!
I purchased my tickets and received some confirmation emails but none was the tickets. One of the emails read that I may have to download an app or make an account but you don't have an app from what I can find. Another said I may have to wait for a sale transfer.
All good but why was the price in USA $$$? Event is in Canada and everyone got it for $44 cad … and you charge $44 USA :)
I thought that I was going through the venues website to buy tickets. So I went to buy tickets to a comedy show that were listed as 77 bucks each. I bought 2 and paid 238? I'm not sure if the math is mathin' :(
I understand that there are taxes and fees but that just seems ridiculous. Unfortunately, I bought the tickets before I realized how much they cost. TBH had I known that they would be marked up this much I probably would have just listened to her show on Spotify haha. Now I am feeling some buyers remorse and a little scammed. Anyhow, I learned my lesson the hard (and expensive) way, I will read the fine print. I will not purchase from this company again and I recommend that you don't either.
Links to confirm tickets and links for "contact us" does not work
I purchased tickets from a site that I thought was a venue. Turns out it was a reseller selling seats that weren't even for sale yet. The worst part is they charge me three times the face value for each ticket I ended up buying the tickets through Ticketmaster and saving $300. Do not use these people as they laughed in my face when I ask for a refund and they take advantage of people that are urgently trying to purchase tickets.
I was on a Venue website and got redirected to TicketsOnSale before I could realize it. I paid 3x too much for these tickets and am so disappointed that I could not receive a refund!
Very efficient! Love it so far. Need to be more transparent on fees charged before applying the purchase timer.
Easy process!
So excited to see Brooks &Dunn
Again!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

