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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Where are my tickets
Very efficient collecting the money a very poor information on how are you going to deliver my tickets
I haven't gone yet. I am hoping over all it is amazing. I've gone to a couple other games over all just never purchased the tickets through this website. So fingers crossed it actually works.
Hate the ad offers at end. Horrible company to do business with.
I should not have to make a Ticketmaster account to get my tickets just email them. Poor service at best there's a reason I didn't use the tm site in the first place
Representative was understanding and friendly and made the experience worth the purchase.
Add-ons at the end were a bit much...we paid way too much for parking for this event. Parking was as much as an event ticket.
It was pretty easy to do an to get the confirmation email was fast an everything
A fun experience looking for good seating to see the pistons play
I didn't realize I wouldn't get my tickets until the day before. This makes me way to uneasy and I wish I would have known or I'd have not purchased.
It was fast and simple very happy customer. Will buy tickets again in the future
Bad. I have not been contacted by seller and don't have tickets.
Pretty straightforward but could provide a little more details on seat location
I meant to go to the actual website to buy the tickets to avoid overpaying. So I'm upset that I overpaid but I'm glad I have the tickets. I should've read the site so that's my fault.
We are so excited to go on December 12,2024. We have heard great things
It was quick and easy, my only ask is to have our tickets as soon as we buy them. I was hoping to give them as a gift
Intuitive website. Easy to use.great. Difficulty using my Ticketmaster app.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members