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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to do but a little pricey but glad it's close to the stadium
I wasn't careful and paid *double* face value (double TicketMaster prices!) for our seats through TicketsOnSale. I got to their website from the venue website, so I thought it was the cheapest way. But no—it was easily the most expensive, and as soon as you click the submit button there is nothing you can do! It was an $800 life lesson for me. I hope my stupidity can save others!
Looking for gifts for people who value culture, work in culture and this website offered excellent choice, I booked two different shows for two different birthdays. All done. And jealous they get to see Hamilton and Sarah McLachlan!
Good. The experience was amazing and I enjoyed it more than anything else in the world. I think the game was really fun and the theme is greasy.
Well I ordered tickets... received an e-mail with link to get tickets. Only draw back I could see is if the servers crashed..
Just a little confused about my tickets that they came up on my wallet red. Instead of blue. Like all my other tickets
J'espère que le service sera aussi facile que l'acheteur a facilement acheter les billets
It was easy to order tickets and I really like the email communication! Can't wait to go to the concert!
Fast and efficient service and made me happy because the event is important to me
It was fine. The service worked; why do you ask for a major review of a simple transaction?
The whole process was extremely easy and the site was very user friendly. I wish all sites were this friendly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members