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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I went to the Oregon Ducks website to buy Ducks tickets and the next thing I know I had bought tickets from a third party and paying twice the price for them. To make matters worse I still haven't received my tickets the game coming up this Saturday
Needed parking for JellyRoll last minute, you site offered several locations near the venue. Purchase was easy and customer service was top notch.
Quick and easy with no hassle like I usually get using Ticketmaster.
I have no idea how this site works. Please enter at least 50 characters
The tickets were listed at $165 and your final charge was $207. I'll try hard to avoid using your company in the future. Very unhappy as are my friends.
Fairly easy ordering online.
Fairly eady ordering online.
Couldn't see the actual seats that I purchased. Found the fees to be a bit pricey.
I'm not impressed that they said I'll get my tickets on the date of the event. Usually if I purchase tickets, I get them immediately. It seems odd to pay that kind of money and wait for months, not knowing if the tickets are actually coming.
Bought two tickets for about $160 each. So, ~$320ish one would think. Nope, price of a whole nother ticket in fees
Dealt with a virtual assistant.
Time sensitive answers required and felt very rushed.
It was easy although I don't know my exact seats. I am still waiting to receive my tickets for Dec. 6th
Buyer protection was "highly recommended", but I wasn't informed there would be an additional $30 charge.
Name the type of ticket on this site. No further comment. Not necessary to quantify.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members