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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My Order was filled and delivered very quickly. Will use you site again. Thank you.
Finding affordable tickets is what I was able to do with TicketsOnSale. Needing to get 4 tickets to a Tennessee Men's Basketball can be expensive. But, with this website I could find tickets that we could afford.
I haven't received my tickets, and till I do, I remain as the title stated.
It was great parking not too far from the area you got in and out really quick
I got the confirmation but don't know where to find my ticket. Should I wait for another email to be able to set up an account and receive my tickets?
Fast and easy. Quick response after ticket purchase. Will recommend.
Everything is perfect very good service
Thank you for the service. Good customer service.
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I tried on multiple emails that I received to check my order status and it didn't give me any information. In my confirmation email it says it won't give me the access to the tickets until the day before. On Ticketmaster I got them right away. Really didn't want to wait until the day before to send the tickets to my son and his girlfriend. It's a hassle and makes me nervous to have to transfer it last minute.
All went smoothly and so far, I'm very pleased with this ticket site.
Fantastic! Easy experience and fast. The site was easy to follow and was easy to add to wallet.
The experience overall was simple and efficient. Tickets weren't sent straight afterwards. Only issue is having to fill out survey to confirm the tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members