On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It would be great to physically have the tickets I have purchased and not get them one day before the event.
I was surprised how easy it was, seat available were shown
Picked them and done
Thank you very much :)
They had the tickets i wanted, the price was quite a bit more than advertised, that may be due to the insurance they sell for the tickets
I bought tickets the day after they came out on presale, and now when I go directly to even site the tickets are $130 cheaper than what I paid on here for the same ticket. I coulda got a VIP ticket and saved money buying directly from event
Tickets have to be sent the same day as you purchase them.
Regards
Effortless and time savings...only hope that the tickets arrive on time since it is internationally
So far, I am having trouble confirming my purchase in the app I downloaded.
Dont buy on this site. It's in US not in canadian dollars, so you will pay, way over the price!
Very easy and quick. Was make to pick our seats and got a confirmation straight away.
Just want to go to show, so really hoping the tickets come through digitally.
Easy, smooth, ticket selection and purchase. No extra hoops just transactional
Overall, the choice of tickets was nice and accompanied with a map of the venue to choose your seats. It is a bit concerning though that after the transaction, I was informed that the transfer of the tickets would not take place for many months, until a couple of days before the show. This does not provide reassurance that I have in fact made a bona fide transaction at this point.
Easy on line booking and competitive pricing!I will book through you again in the future!
Nothing else at this time because of the delay on tix. I understand if a comedian may or not show up but tix in advance can be refunded. Thanx.
It was easy to purchase tickets, I received confirmation, so I know it did it right!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members