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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to order. I just don't know what seats I've purchased. It only says what row we have.
Strong ticket location availability but additional charges a little high
Easy and fast - please stop asking for a review. I have responded already
No way to cancel your order once it is placed. No way of knowing when or if you'll receive your tickets.
Smooth transaction, tickets were downloaded and had all the proper information.
Forced reviews are not a way to get people to leave a positive review. I've received 3 emails now, and am basically forced to leave a review or, I'm assuming c the emails will never stop. Not cool.
Havnt been sent them yet, days I will the day before which is a smidge overwhleming as I live in a different country and would feel more secure with them in hand before I start to plan a vacation around them. The day before delivery seems a bit last minute.
Soyez assuré que cette entreprise est très professionnelle et sécuritaire.
Old school, just want printed tickets to see a concert
A lot of stress with the phone thing to see a concert
Just make it easier for old people
Simple, easy ordering process. Got confirmation email quickly.
I'm not sure what to say so all I can think of is hi how are you doing.
Quick and easy purchase and experience. Looking forward to the show
Never ordered tickets that I didn't automatically receive when payed for. Still worried, I purchased for grandson for Christmas gift, was a little worried about spending so much and when I only got a confirmation saying i can receive tix up to 2 days before concert and no tickets I'm still worried.
Was happy with tickets! It was a good game even though the team I was rooting for lost!
The listed price is not what you will pay. You will not get your tickets until potentially the day before your event. Less than stellar experience.
Having never purchased from this ticket seller i felt it was easy and convenient to make my purchase and felt safe doing so
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members