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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Service was quick and easy! Had a great ticket buying experience.
It was very easy to go on this website and by tickets. And I received my confirmation right away.
Thank you.
It was not clear that tickets were not going to be sent to me at the time of purchase. I am very uneasy with waiting until the day before, to have the tickets sent to me. AND they were purchased as a Christmas present, so now I have nothing to actually give. They are the only VERY expensive gift I am giving.
It was fine but a lot of bad reviews scared. Not sure if i will buy through this site again.
Buying my tickets was an easy process. The venue map should be more detailed, showing the actual row and seat being purchased; not just the section where the row and seat are.
So far so good! I am delaying judgement until after the experience
It was as I hoped, very easy and fast delivery……………………………………………………………………
Easy to purchase but was nervous as there was very little info on fees and actual seat #'s.
Your site needs more transparency
Would like it much better if i could print the tickets that would be acceptable.
The process of ordering the tickets was very easy. No issues encountered
Good experience. Relatively straightforward ticket purchase.
THE CONFIRMATION DOES ME NO GOOD IF TICKETS AREN'T SENT-EXPERIENCE WAS AS POOR AS IT POSSIBLY COULD BE! DO NOT KNOW HOW TO CALL SOMEBODY
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members