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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The actual ticket purchase was smooth and I had no issues. However, I do have an issue with the daily follow-up emails that force you to write a review. The only way to stop receiving the confirmation email was to write a review. Let me confirm I received the tickets without having to write this insignificant review.
The process was OK. I had some trouble getting the tickets saved to my wallet but finally got it done
Fun surprise for birthday gift for heat fan, can't wait to go.
Very good early birthday present
I thought it would be fun to go see Jeff
Definitely a reasonably easy to use service! Will be using in the future!
I feel uncertain about using the site. Guaranteed to receive tickets by 4-6-25 for a show on 4-7-25.
Buying tickets was straightforward on the site, but I was unable to gain early access with the code provided
Tickets were delivered promptly nd efficiently. The only thing is I wish I could add them to Apple Wallet
I was pleased with the experience. Ordered my tickets and then had them in my apple wallet in less than a day.
Not good. I was upset that there is so many hidden fees. The cost of a ticket is insane. How can you charge for a delivery fee when its a digital ticket. WTF. Not happy.
No issues. Easy transaction. Can't wait to go. Love blue gate theatre and inn
Scam. Tickets half price on website. Tried to return 15 minutes after purchase
Very Easy to navigate! It was super easy to find exactly what I needed and the checkout process went smooth as well.
It was expensive but easy. I used Apple Pay and that makes it easy for me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members