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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process of ordering the tickets was very easy. No issues encountered
Good experience. Relatively straightforward ticket purchase.
THE CONFIRMATION DOES ME NO GOOD IF TICKETS AREN'T SENT-EXPERIENCE WAS AS POOR AS IT POSSIBLY COULD BE! DO NOT KNOW HOW TO CALL SOMEBODY
Simple and easy, and a great deal on tickets. I am able to take my wife to see the nut cracker this year and we are excited.
Good for first time…easy…wish we could get paper tickets…hard to give an email as a gift to a ten year and a six year old
Good experience buying concert tickets- I'd like to be able to add these to my Apple wallet
I would like to have the comfort of knowing I have the tickets as soon as I purchase. You now have my money and I have nothing. Thinking this is a scam and need to contest my payment.
Very over priced and very greedy. You should be ashamed. I Will not use this site again.
Still waiting to recieve them! Was told they would be available when I bought them later found out not coming in til two days before the event.
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Excelente service buena compra muy buena tienda muy rápida atencion
It was quick and easy to select my number of seat and where they were located in the stadium. Also enjoyed the virtual option to receive the tickets.
No issues using the website
It was seamless and easy to use this site
The purchase was easy. No hassles or issues. The only thing I don't like is that you are requiring me to describe my experience in order to confirm my email.
Had to look in junk mail for tickets. The site was easy to navigate.
Easy to use nice process fast and secure easy to use tickets went straight to my apple wallet very helpful and easy to use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members