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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,276 reviews

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Florida
1 review
0 helpful votes
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Genial
December 9, 2024

Excelente muchas gracias, muy rápido la compra llegó mi correo al instante

Date of experience: November 29, 2024
Georgia
1 review
0 helpful votes
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Easy process
December 9, 2024

Great and fast, easy process and fun.Great customer service

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Easy Peasy
December 9, 2024

No issues at all ~ even for this old non computer savvy lady!

Date of experience: November 29, 2024
Colorado
1 review
0 helpful votes
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Lame 20 fee on parking. Could not find the parking site for over 45 minutes it was tucked away.

Date of experience: December 2, 2024
Oregon
1 review
0 helpful votes
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Quick and Easy
December 9, 2024

This process was quick and easy to purchase tickets. Email came through quickly with no problems and I also got an email to make sure that I received my tickets. Good experience overall.

Date of experience: November 29, 2024
Minnesota
1 review
0 helpful votes
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Na
December 9, 2024

Should send paper tickets in case someone loses their phone on vacation

Date of experience: November 29, 2024
Nebraska
1 review
0 helpful votes
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Confusion
December 9, 2024

Some confusion on my end, but it worked. We were able to enter the event with printed ticket

Date of experience: November 29, 2024
Panama
1 review
0 helpful votes
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Receipt of the tickets
December 9, 2024

We're not arriving so I reached out call center and it was solved

Date of experience: November 29, 2024
Ohio
1 review
0 helpful votes
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Concert
December 9, 2024

The web site was great easy to navigate and understandable thanks for your help

Date of experience: November 29, 2024
Michigan
1 review
0 helpful votes
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Good Review
December 9, 2024

The experience was timely and helpful. It would be even better if you could be alerted as to who will be transferring the tickets to you.

Date of experience: November 29, 2024
Ohio
2 reviews
0 helpful votes
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Great
December 9, 2024

Doing it ahead for the event is great to be able to do so you have a chance to get great seats

Date of experience: November 29, 2024
Pennsylvania
1 review
0 helpful votes
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Questionable
December 9, 2024

Not sure if I was taken. I just went to the farms how page and the tickets where a lot cheaper

Date of experience: November 29, 2024
Colorado
1 review
0 helpful votes
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Good
December 9, 2024

Very good ;) very good :) very good :)
:) :) :) :) :) :) :) :) :) :)

Date of experience: November 29, 2024
Ohio
1 review
0 helpful votes
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Service fine.
December 9, 2024

Was concerned it may be a scam website but did receive the tickets.

Date of experience: November 29, 2024
Florida
1 review
0 helpful votes
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Easy
December 9, 2024

My experience was good. I was surprised how much the fees were for the parking.

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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I've dealt with Live Nation many times for my event tickets and always find the seats best for my budget.

Date of experience: November 29, 2024
Illinois
1 review
0 helpful votes
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Bought 2 tickets
December 9, 2024

It was easy online, I don't have any other details. Thankyou.

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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Still waiting
December 9, 2024

Still waiting on the tickets I ordered. No idea how the will be delivered. Perhaps it is fraudulent.

Date of experience: November 29, 2024
Colorado
1 review
0 helpful votes
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You guys were vary helpful.
December 9, 2024

I had no problems at all. Every thing went smoothly. And the emails were vary helpful e ery step of the way. And I didn't even had to call anyone for help.

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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It was great
December 9, 2024

I had a good experience, thank you …………………………………………………….

Date of experience: November 29, 2024