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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website was easy to navigate, purchase was easy to make and tickets were delivered quickly
Very easy to use. ……………………………………………………………………….,,…,…..
I had never ordered tickets online prior to this order! It was super easy and super quick!
Went well thank you. No issues got confirmation and tickets in timely manner.
Pretty straightforward experience. No complications so far. The site seems sketchy, so we will see if the tickets work. Paid 75 dollars a piece for tickets that are marked as 30 bucks. A bit ridiculous.
Quick easy experience…………….:………….::::::.:…………………..
Quick and easy. It gave me ticket options right away. Within 2 mins of asking Girlfriend "do you want to go to this event?" I had the tickets
Was great! Got my confirmation email right after purchase and looking forward to receiving email with ticket access!
No issues looking foward to the show. Used an online site for the Flynn. Worked out fine and got the seats I wanted
No message at this time- Nothing else to say. Waiting to get my tickets.
Thanks for the tickets. Easy process. Is a Christmas present
Ok experience, not good but not bad. This survey is annoying.
Being as this is my first experience in purchasing tickets like this...still confusing to me
I'm in Canada. Like all the other websites in Canada, I expect to pay in Canadian dollars. At the completion of the purchase after confirming the sale, it appears I paid in usd. You ripped me off! Not happy. Also, random charges were not specified prior to purchasing. I specifically changed ticket purchase sites because the previous one I was on charged 22.50 per ticket in addition to the handling charge. I went to TicketsOnSale because they didn't appear to charge the ridiculous fee. After paying, it appears they did anyway. Total bill should have been just over 150 canadian. It ended up being 212USD.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

