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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I would prefer interaction with a human while making a ticket purchase.
The Experience was a smooth process and Easy to do. Thank you!
It was easy to get parking and pay for it. The only thing that I don't care for is it wouldn't load in Google wallet but I will use this app for further parking
Easy ordering & receiving of tickets. Would use this in the future for tickets.
It was very simple and quick. Would purchase through them again.
Site keeps the final price a surprise. Need a better user experience to make all charges clear.
Found tickets to a concert I wasn't sure had any left. I was pleased with my purchase
It was easy to order tickets but I thought I could print them right away. I haven't received my 4 tickets yet. When will I receive them?
The tickets that were sent were not the ones I ordered. After 20 minutes on the phone they would not exchange tickets. Said I could resell them on line? This place is a ripoff! Do not use site!
Nice and easy seat finding was easy and everything was there to understand
I will definitely do this again. I felt this was pretty easy and affordable.
I had no issues with this purchase and use of tickets. Very easy process, and hope to use again.
They don't tell you about the $70 fee for doing their job until after you pay. Plus another $7.5 a ticket to email you your tickets.
I was told it was $214 and it said to click the button to proceed to checkout. I clicked the button to check out and just said thank you for your purchase and it was $291. Never showed what the total was. I called them immediately and they told me it was non refundable.
It's a scam company. Use ticket master or another respectable company.
I was unaware that the prices were listed in American and spent more than I wanted to.
I thought the price of each ticket was $80. I purchased 3 & the total cost was 360.00! Of course I didn't choose the insurance to cancel before I got to the point of seeing how much the total was going to be. So disappointed! Would have never spent that much on a hockey game.
Bbj hâte que je vais me faire chauffer un petit de chez toilette pour les voir ooo je suis à Paris je vais te voir à la peine et tu vas te faire toucher par la tête et tu te comprends tu
I'm going to describe my experience as good, I have to write something so here it is.
Ability to see the seating of the arena around the stage and the various ticket prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members