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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate the site and find tickets. Would recommend to my friends
We could not locate the tickets on our phone although the email stated that tickets are available to view.
We missed a step to complete acceptance of tickets through emails.
Our concerns were addressed promptly and quickly.
We can view our tickets now.
Easy to navigate and took very little time. Would highly recommend.
High price and fees and taxes made the tickets way more than they should have been. Also the exact location of seats was not shown. We should have purchased directly from the venue and TicketsOnSale has a policy that doesn't allow any cancellation.
High price and fees and taxes made the tickets 25% higher. Also the exact location of seats was not shown, just the row.
Worried that the delivery date is the date before the concert. Hopefully receive them.
Easy and to the point. The service fee was a bit high, $100+ per ticket seems excessive for this transaction.
There were no issues receiving my tickets through Ticket onSale. Easy to use, secure site helped me to feel comfortable with my purchase.
Easy to use and got a good price on our tickets! Got the tickets right away.
I liked it…………………………………………………………………………………………………………….
Not that it affected my overall purchase, but the price was simply in dollars. They didn't specify whether it was CAD or USD until checkout.
Good experience thank you. I am looking forward to the show!
There was no option to select seats. I could only choose the row. I have no idea if our seats are on the aisle or sandwiched in the middle.
The experience was excellent. No issues. Will buy tickets in the future from ticketmaster
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members