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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm a 74 year old man, with virtually no IT experience. The information and guidance I received was outstanding. It was quick and no problem at all. I highly recommend Tickets on Sale!
Went smooth but fees are a bit expensive tickets could come a little quicker
It was good! I received my tickets and would like to say thank you very! I can not wait to see the play!
Excellent experience so far no complaints. We received our tickets ready for printing.
Receiving emails with a title of " TicketsOnSale Delivery Confirmation - Response Requested (Order ID:)" makes me feel very uncomfortable. Please improve.
The last show that I saw was more difficult to purchase tickets.
So much better than the last shopping experience.
I received my tickets. Stop asking me about it. Please. I'm begging you. Stop asking.
Scammed by Allianz insurance charging me 116 for event coverage in case of virus. I never agreed to that charge.
I prefer to see seat assignments I was not able to do so. Only draw back I have.
Good experience. Happy with everything.
Happy thanksgiving
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Ordered Spring Training tickets. Fast and easy. Overall great experience.
Fees were too much. They should not add 70 dollars to my ticket
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members