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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,972 reviews

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Canada
1 review
0 helpful votes
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Leave it bro
Let us to review it when we want or if we like it you ask review by force many emails
WTF

Date of experience: November 27, 2024
Canada
1 review
0 helpful votes
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First time user
December 8, 2024

An easy transaction and received the tickets quickly. I will most likely use this service again.

Date of experience: December 4, 2024
Alabama
1 review
0 helpful votes
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Easy check out, just want my tickets when I buy them. Really aggravating and nerve-wracking to not have the tickets when purchased.

Date of experience: November 27, 2024
Illinois
2 reviews
0 helpful votes
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No issues
December 8, 2024

Everything was smooth. I didn't have any issues! I would recommend

Date of experience: November 27, 2024
Pennsylvania
1 review
0 helpful votes
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Confusing
December 8, 2024

I ended up getting signed up for some other things and I don't know what after the transaction was over. To much spam

Date of experience: November 27, 2024
Missouri
2 reviews
0 helpful votes
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Too many extra fees
December 8, 2024

Everything was ok, but all the extra fees are ridiculous. Makes it hard for the average blue collar worker like me to ever afford to go see anything. Let alone get a good seat where a child can actually see anything. I'll have to take binoculars.

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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Could be better
December 8, 2024

Quite over priced. We have bought tickets for the same event before it didn't cost half the price of these.

Date of experience: December 3, 2024
North Carolina
1 review
0 helpful votes
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Good service
December 8, 2024

Good other than tickets being crazy expensive! Too expensive for sure.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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No tickets yet
December 8, 2024

I still haven't recieved my tickets yet after purchasing them, but so far so good.

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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Satisfied
December 8, 2024

Very satisfied with ease of service. Good site. Ordered with ease.

Date of experience: November 27, 2024
Wisconsin
1 review
0 helpful votes
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Ticket purchase
December 8, 2024

My experience was great, my experience was great! Thank you!

Date of experience: November 27, 2024
Canada
1 review
0 helpful votes
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Nice expérience
December 8, 2024

It was the first time, it was very simple and i received the confirmation very rapidly

Date of experience: November 27, 2024
Michigan
1 review
0 helpful votes
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Fast
December 8, 2024

My experience with purchasing the tickets was quick and fast

Date of experience: November 27, 2024
Iowa
1 review
0 helpful votes
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Ok
December 8, 2024

Service fees could be less, but we are still excited for the show.

Date of experience: November 27, 2024
Canada
1 review
0 helpful votes
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The overall experience was good.
December 8, 2024

At first I thought it was going to be a challenge to get the tickets. The process turned out better than I expected.

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Good
December 8, 2024

Thanks! You did fine! You did fine! You did fine! You did fine!

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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Very Easy
December 8, 2024

Easy to place my order. Very happy. I will do it again and tell my friends.

Date of experience: November 27, 2024
Canada
1 review
0 helpful votes
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Great
December 8, 2024

It was easy to use, I didn't have any issues. I don't have much else to say.

Date of experience: November 27, 2024
Alabama
1 review
0 helpful votes
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Process was fine, app was a bit confusing in terms of when to check out.

Date of experience: December 4, 2024
Canada
1 review
0 helpful votes
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Tickets
December 7, 2024

All is good, thank you no troubles encountered. Was a overall good experience

Date of experience: November 27, 2024