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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thanks for the tickets, we really appreciate it. Thanks again
Wish there was still a paper ticket option (call me old fashioned) but otherwise good experience
Easy to buy.I don't like waiting until the day before the event to receive my tickets.
It was good experience i can't wait for the concert and i really thank you for letting me purchase this ticket.
Tried to purchase a parking pass and the ticket wasn't available all of a sudden. Had to buy a higher priced ticked. Fairly easy process
So far so good. I guess I can't give a complete review until I have the tickets in my possession and the event is over.
Fast and easy process………………………thanks! No problems with order
I would like the ticket transferred to me before 1day of the event
I'm being required to write one to confirm delivery it seems like. Otherwise simple enough process.
I liked seeing both tickets after, with the scanning codes. Wow so cool can I be done now.
The process was easy and I received my tickets via email quickly.
I don't appreciate being forced to make my purchase in USD when the Conexus Arts Centre is located in Regna, SK, CANADA. Using a third party that operates in USD is a turn off and I will likely avoid purchases here in future
Service Fees are too high. That's crazy. I also haven't received my tickets yet.
Did not expect the selling price to be so high after purchase.
I purchased some tickets for a show that was coming up on 12/1 and electronic email was supposed to be sent to me but it never came. The representative that I spoke to stated he was going to reach out to the third party and ask them to resubmit the electronic email. It arrived the next day.
I got the original price of the ticket, then when I hit by there was an extra $70 in fees. I have yet to see a itemized receipt for what they all are. They are good seats it will be a great show. I just think I should have shopped around more, as I don't think I got a very good deal.
Great experience with communication and helping if needed always a great experience working with you guys and feeling appreciated with the service and events
Je donnerai mon avis d'appréciation lorsque je recevrai mes billets électroniques.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members