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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,032 reviews

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Canada
1 review
0 helpful votes
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It was okay
December 10, 2024

I was unaware that the prices were listed in American and spent more than I wanted to.

Date of experience: November 29, 2024
Illinois
1 review
0 helpful votes
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Sooo much extra fees
December 10, 2024

I thought the price of each ticket was $80. I purchased 3 & the total cost was 360.00! Of course I didn't choose the insurance to cancel before I got to the point of seeing how much the total was going to be. So disappointed! Would have never spent that much on a hockey game.

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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Cc
December 10, 2024

Bbj hâte que je vais me faire chauffer un petit de chez toilette pour les voir ooo je suis à Paris je vais te voir à la peine et tu vas te faire toucher par la tête et tu te comprends tu

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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Worked as it should
December 10, 2024

I'm going to describe my experience as good, I have to write something so here it is.

Date of experience: November 29, 2024
Illinois
2 reviews
0 helpful votes
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Purchasing tickets
December 10, 2024

Ability to see the seating of the arena around the stage and the various ticket prices

Date of experience: November 29, 2024
North Carolina
1 review
0 helpful votes
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Why ask me twice if I received confirmation? I have replied. Please provide my tickets that were purchased and money has already been withdrawn from my bank account.

Date of experience: November 29, 2024
North Carolina
1 review
0 helpful votes
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Excellent service
December 10, 2024

Website was easy to navigate, purchase was easy to make and tickets were delivered quickly

Date of experience: November 29, 2024
Oregon
1 review
0 helpful votes
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.
December 10, 2024

Very easy to use. ……………………………………………………………………….,,…,…..

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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Fine
December 10, 2024

I do not like doing surveys if I had no issues. I feel tricked into doing this as it just asked if I received my confirmation email.

Date of experience: November 29, 2024
Illinois
1 review
0 helpful votes
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Ordering tickets was super easy!
December 10, 2024

I had never ordered tickets online prior to this order! It was super easy and super quick!

Date of experience: November 29, 2024
Oregon
1 review
0 helpful votes
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Big 10 game
December 10, 2024

Went well thank you. No issues got confirmation and tickets in timely manner.

Date of experience: December 2, 2024
Arkansas
1 review
0 helpful votes
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Easy process
December 10, 2024

Great experience, was easy to purchase and see where we were seated.

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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Yes
December 10, 2024

………………………………………………………………………………………………………………………………………………………………………………………

Date of experience: November 29, 2024
Oregon
1 review
0 helpful votes
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Pretty straightforward experience. No complications so far. The site seems sketchy, so we will see if the tickets work. Paid 75 dollars a piece for tickets that are marked as 30 bucks. A bit ridiculous.

Date of experience: November 29, 2024
South Carolina
1 review
0 helpful votes
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Review
December 10, 2024

Quick easy experience…………….:………….::::::.:…………………..

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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Good Review
December 10, 2024

Quick and easy. It gave me ticket options right away. Within 2 mins of asking Girlfriend "do you want to go to this event?" I had the tickets

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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Tickets
December 10, 2024

Did not like the advertisements at the end of buying my tickets.

Date of experience: December 11, 2024
Canada
1 review
0 helpful votes
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Blue jays tickets
December 10, 2024

Was great! Got my confirmation email right after purchase and looking forward to receiving email with ticket access!

Date of experience: November 29, 2024
Massachusetts
1 review
0 helpful votes
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Good service
December 10, 2024

No issues looking foward to the show. Used an online site for the Flynn. Worked out fine and got the seats I wanted

Date of experience: November 29, 2024
California
1 review
0 helpful votes
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I have no review at this time
December 10, 2024

No message at this time- Nothing else to say. Waiting to get my tickets.

Date of experience: December 2, 2024