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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Process was tedious and long for something that should be fairly simple.
Was easy to do...but discovered that I was charged almost another ticket's worth of extras for going through their site.
Minus one star for making me fill this out. And making it a 50 character minimum -1 more
I wanted to cancel as I have a family thing that popped up just after I pressed the purchase button. Now I am paying for what I cannot use!
Very easy, thank you,, all fine, easy.
Thank you again, greetings
First time using this website and bought my tickets successfully.
Thank you. All set. I was confused when I received you email indicating that tickets were transferred for acceptance. Why tickets transferred. I thought I bought it and that was it. Anyhow, all ok
I would definitely order again from Tickets On Sale! It definitely was easier than the other ticket sites that are available to customers.
Ridiculous ticket fees. If I could buy tickets elsewhere, I'd do it.
Fees are expensive. Doubles the price of tickets. I did not want to use this site.
There was a problem with at what age do you need to buy a ticket for a toddler. It should say that on the website.
It was not clear that I would not be receiving the tickets immediately.
I still need to receive the tickets and go to the event before I can give a full review
I had issues with my shipping address and updating it became a bit of a nuisance. The multiple emails feels a little scammy. I read some Reddit reviews and people had mixed experiences. I just hope I receive my tickets…
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members