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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good so far. I am supposed to receive my tickets on April 23. I hope the ticket transfer is as simple as all this has been so far.
It was very easy to use the website. Ordering the tickets was a straightforward process and confirmation of the purchase was promptly received.
Unsure if price is reasonable, but better/half wanted to go...
Easy peazy it was still waiting for ticket transfer other than that the process was pretty easy and uneventful
Initial search and purchase process okay. Finally acquiring and retrieving was a bit cumbersome, but functional.
Good. User friendly. Staff was very helpful with getting the resolution to my tickets.
Only thing that worries me is it didn't specify if the seats were adjacent to each other. I sure hope so because I'm talking my nephew. First concert together.
And to find out I paid 4x what the ticket sold for when they officially went on sale was a bit shocking. I figured 2x, but 4x is pretty extravagant.
Quick and easy...fees are a bit high, but convenience is worth something.
Could not have been easier. Choose seats go through checkout verify checkout done!
The tickets were too expensive at checkout. It was 60 something and turned into $99 at check out. I don't know why
Awful. I had no idea price would be in $US and was unable to get refund
It was an easy process and easy to order. It only took less than 10 minutes to order. My husband will love this gift.
Fast and easy. Never had an issue, and I was done before I knew it. Good experience
Great great great great great great thank you thank you thank you thank you thank you again angsin agsin again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members