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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was ok. First time using an it took me a while to figure out the site
Why at the time of purchase are the tickets not just emailed. Why do I have to wait and see if I get the email that then tells me to go download a $#*!ing app and a bunch of other bull$#*!. Y'all play too much with ppl money and time. WHY ISNT THIS $#*! MADE MORE SIMPLE FOR $#*!S SAKE
Was not able to access my tickets until right before the performance and ended up missing the Nutcracker. Not happy at all and it cost me over $200 for nothing,
Picked the wrong day and had to find someone else to go with my granddaughter because I wasn't able to make it.
The amount of middle man exchanges is dizzying... Wish we could get direct from the venue.
Purchase worked great but the price itself was higher than expected.
Service fee is obscene, and the delivery was difficult. XXX
Why could I not get lot A, where I usually park? I wanted to park in the disabled blue card area.
My experience was very positive and secure. We had great seats a d a wonderful time.
Easy to use easy to find the tickets
To complicated however to receive my tickets. Multiple emails and I have to wait up to last day to see my tickets
It was not straightforward to get the tickets. Getting tickets through AXS was a hassle.
I can not wait to see Michael Jackson Thriller show. Tickets price was good, but man those extra fees make it very expensive.
Great experience. Fast and easy. I have always wanted to see Nate in person. His standup is hilarious AND CLEAN! I'm pumped. Night out for me and the wife.
Not sure yet.
We will see if i get into the concert without an actual ticket.
Very easy to use site and informative about the event.
Email came in quickly to confirm my transaction.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members