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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No issues with this transaction but do not like you your insisting me to fill this out.
Party time and I'm excited to be in the same building as post malone
Worked well, that is all I can say.
Nothing more to say, sorry.
I paid $200 and got no tickets they couldn't pull up anything now I'm out of $200
It was easy and affordable. I am not seeing verification or the actual tickets in my email just yet, though
It was more pricey than I expected. And I don't like why I need to wait until the day before to have my tickets. That is going to stress me out.
Purchased tickets to the Toronto Rock game on December 7. I was to have received the tickets today. I don't have them.
First time using. Easy to navigate page. First time purchasing tickets online. Very satisfied.
This was easy and quick, I will not get tickets till later but will leave another review after I get the tickets.
Fast and easy service. Got confirmation email within a minute. Will definitely use them again!
Fees are too high. Ads are irritating. The process drags out a bit longer than one wants with follow up surveys amd emails.
Good site to use but I do not like being forced to give a review of the website especially one where I am obligated to use a minimum number of words
No problems at all, was a good experience and we enjoyed the event
Seemed to work fine and was pretty fast. Was a decent way to buy tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members