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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The whole entire experience was very easy to do and I was able to get the tickets that was needed thank you guys so much.
On time ahead of event. Took me to ticket hub where it is. Good vendor to buy from.
Pretty simple. I wish that the chart showed the actual seat you were getting. I really have no idea where we are there than assuming the higher price meant better seat
The site was easy to navigate & the confirmation email was sent quickly.
I ordered tickets from here thinking it would be cheaper than the main event site. It ended up being $100 more (miscellaneous fees) than the main site. I also purchased insurance incase we were unable to make the show, but upon reading the policy it only covers part of the purchase price. The processing fees & tax are not included in the "total money back" refund.
Extrêmement dispendieux pour une paire de billet acheter pour un spectacle ici au Québec et on doits payer en US. C'est facilement 3x le prix normal. J'aurais bien préféré que la devise en us soit identifier visa vie chaque montants pendant tous le processus de la transaction. Je trouve que c'est très chère payer pour faire un cadeau de Noël. C'est pour cette raison que je vous demande encore une foi, est-ce possible d'annulé la transaction s'il vous plait? Merci de votre comprenions Yvan Caron
Aussi, je n'ai toujours pas d'information concernant les places que nous avons acheter. Est-ce possible d'avoir le détaille de la transaction? Et pour quelle raison vous nous transférer les triquets électroniquement seulement que deux jours avant la représentation. Bien a vous et bonne journée Yvan Caron.
Quick and easy. Hope it's reliable come concert time. Except for this review as it asks for at least 50 characters and now I just wasted time!
Tickets purchased on site, for upcoming trip. Make sure you get the right amount.
Not satisfied I paid $40 for a parking ticket that I thought would put us closer to the event. When I got there they were charging $10 for the same place to park. I was ripped off.
Hensnnsnsnnansndnndndnxnnx bananas Sheridan Jenna Jan's Jsn's Kim
Was confusing for the 1st time buying my tickets...but I contacted the arena and they helped
Be as specific next time on how to get my ticket because it took me a while to get.
Don't waste your time or money, I honestly thought this was a scam
This is my first time purchasing. I didn't have any issues. I have been notified that my tickets will be sent the day before the concert. As long as that happens, I will be completely satisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members